[Resolved] Yamaha Motor India — Invoice not given after the purchase of Product Fascino

Naga Mounish

from Powai, Maharashtra

Address:

Penugonda , West Godavari

Hello Team,
This is Bharath.Chelluri from Andhra Pradesh. Recently I've Purchased Fascino 125 FI vehicle from your Dealer "Venkata Sai Anjana Motors" (Tanuku Mandalam, West Godavari District) on[protected]. Till now I didn't get Invoice from the showroom and after payment completed Satyanarayana (Showroom person) is showing Rude behaviour on us when we are asking for Helmet and Invoice (Helmet price included in Invoice as showroom person mentioned).

If I get to know Satyanarayana is cheating on customers, For sure I am going to file a Complaint on Dealer in Police station and also in Consumer Court. Very bad in their part, From now I and my family will campaign to not buy any Yamaha Products in further, because of your faulty dealer.

Hope it will be rectified ASAP. Thank you.

+3 photos

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Aug 7, 2021

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2021

Yamaha Motor India Customer Care's response Dear Naga Mounish,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Saturday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha