Yamaha Motor India Complaints & Reviews

This is to bring in your Notice that YAMAHA Service center at Patparganj Delhi are not doing their work professionally.

Mechanics are fine but the supporting staff like cashier, receptionist are not professional at all.

I took my Bike FZS DL13SX8331 for service on 2nd Dec 2020, & even after getting a call from service center they took more than 1 hr. to make my bill moreover they misplaced my job card & receptionist & cashier started blaming each other.

As a customer i searched my Job card at their desk & handed over to them meanwhile these girls were laughing & were busy in chatting on their mobile phones.

If service remain same then God Bless this service center & Us.

I purchased a brand new motorcycle ( R15v3 BS6) on date[protected].
from (Elite Yamaha Avadi) In barely 2 months the bike had engine issues where there was some noise occurring when the engine started.
The Kilometer driven so far is merely 4000km. The first service was even done timely.

I am very disappointed with what had happened. While i do understand manufacturing errors happen, i cant comprehend the fact that the bike was not tested prior handover. This is not the type of product, I would have expected from a manufacturer of your size and reputation.

What's more irritating is the bike was given to the service Centre (JMB Yamaha Service center T-Nagar) on 18 th Nov 2020. It has been more than 10 days and I am yet to receive any updates and lame answers given by the service center. Since I have no alternate bikes and hardly have any transport to travel to work, I am taking a temporary room for rental in the heart of Chennai and its not cheap. In fact extra cost of living incurred here. Tell me who is going to compensate for that?????

I demand for the replacement of my bike, as well as compensation for the waste of my money and time .

I would like a written statement explaining what you will do about my complaint, I look forward to hearing from you as soon as possible with a solid resolution. Otherwise I will need to opt for legal alternatives.

From the day I bought my Yamaha R15 V3.0, it would glide automatically to one side while riding. I've changed almost everything on the bike outside of warranty, still the problem persists. I've changed the handlebar, front fork, rear shock, put on new tires, changed the conset but the handlebar on the left and right remains on different height levels; even after doing all of the above. The new conset would loosen up every now and then. I've to tighten it from time to time. An expert from Kochi said that nothing more can be done. The technicians and service engineer told me that it has a bent chassi, which is a manufacturing defect. I want Yamaha India to fix my chassi or replace it.

My Yamaha r15 v3's paint is very low quality and getting scratches when am washing.its very low quality that the whole piece is getting simply scratched and looks like a dumb bike.

My scooter fuels meter not proper showing & bilking

I am your new customer purchase one yamaha Ray zr Disc BS6 (Mat Blue) Chasis no.MEISEG459L0059408 Engine no. E32SE0223381 your delar SIKHA MOTORS Address 50, G.T.ROAD KOTRUNG, NEAR DHASRA PETROL PUMP, HINDMOTOR, DISTRICT-HOOGHLY PIN-712233 Mobile no.[protected] Dated 23.10.2020

Issue is scooter fuels meter not proper showing & bilking I will inform in your delar sikha motors on same date but this delar is closed on one week for durga puja vacations 24th oct 2020 to 31st Oct 2020.so I am submitting my scooter on 1st Nov 2020 but delar not accept my scooter because this is Sunday & he suggested me my scooter submitted any working day. So iam submitting my scooter on 21st Nov 2020 Saturday on Frist service & my full meter issue resolveding purpose.

Bijoy sadhu
[protected]/[protected]

Dear sir,
I have purchased R15 sportbike on 09/11/2020 after that I have observed footrests body is oxidized so my request to you this faulty part

I bought a Yamaha V3 Bs6 On September 2020,
i have given my first service on time.
then i driven 2000 Kms after the first service. now i got a strange noise from the engine, so i gave to (JMB Yamaha service center T-nagar)
on 20th November but still i dint get any update from them, when i call them and asked they said yamaha not yet conform your bike problem, its take two days to conform, once we get a conformation...

The service is very poor which the problem rise on forcones and bike sparparts required for bike they are prolonging to fix..

Fz v3 tank problem

Please let me know the price of Pinion in India for a yamaha Scooty

I SAI KRISHNA NAKKA was booked YAMAHA-FZS BS6 MCYN class of vehicle and MAT BLACK 2 Colour Bike on 25 October 2020 from SIRI MOTORS RS NO.306/2, V.L.PURAM JUNCTION, R.T.C. COMPLEX ROAD, RAJAHMUNDRY-533103 and UNIT OFFICE MANDAPETA -AP405 and we did the Down payment of Rs 50000/-, But now the showroom people are not given any Payment Receipt to me. My TEMPORARY CERTIFICATE OF REGISTRATION validity is expired by Tomorrow But they are not responding to me and showroom persons are ignoring us and not pick up our call also...
Kindly Check and give me the full details of my Bike..

Please find the Vehicle details.
Chassis No.: ME1RG6618L0050053
Engine No.: G3N3E0050241
COLOUR.: MBL2- DARK NIGHT
Thanking you,
Regards,
Saikrishna Nakka.
[protected].

I bought FZ 3.0 on march 13Th and today the date is 25th Nov, yet i am unable to get My number plate, called the office many times they are not responding.

Dear CUSTOMER care,

This is regret to inform regarding the Yamaha Fascino Reg No : TN10BC1084 purchased date 09/03/2018 and all the 10services is carried in BikerZ, Chrompet branch and my last service (10th Bonus service) was done 24/08/2020 and the bill amount was Rs.1294/ and today 23rd Nov 2020( 90days duration) we went to the Bikerz service station by 11.15 am to utilize the final Eleventh Bonus service coupon as it is due date but the service engineer said this service will not cover because the warranty has been expired on 08/03/2020 (2 years completed from the date of purchase)and asked me to check with the billing counter and she could not able to fix and then she directed to the Service Manager and Sales Manager because we have already paid an extended Protection policy for Rs 777( Refer the attach) dated 02/05/2019 and the policy no :[protected]and policy purchase date is 30/04/2019 and policy expiry date is 08/03/2023(Refer the attach)
So now we understand we cannot use the 11th Free service bonus coupon and this extended policy will not be valid if I am not using the final Eleventh Bonus service coupon because the warranty service is incomplete.

So we would like to highlight the lesson learnt from Bikerz, Chrompet Branch,

1.We have been serviced two times i.e 9th and 10th service in Bikerz, Chrompet using this Bonus Coupon even after the warranty expires on 08/03/2020. How is it possible?

2.BikerZ collected Rs.777/- as extended warranty for 3 years saying that with one paid and one unpaid service at a regular interval of 90 days for 3 years but it is totally ### and we have been cheated in this regard.

So we don’t understand why Rs 777 Bikerz collected from us and why the 11th service is not been carried?

Humko bike liye 5, 6 month ho gya hai aur abhi tak Mera bluebook nhi Aaya hai showroom me Bolte hai 2month lagega itna din jab paper aaye me lagega to qu na hum dishes company Ka bike hum lege.mob [protected]

Hi, I looking for front end shock absorber if my scooter.since last couple of months I m chasing customer care nd service center..both are worst. They said it will arrange asap but month gone, not receiving any update.. I think we should not use yamaha geniu part..

My register number is [protected]can you pls check...

I bought a yamaha fz bike on febraury, There was a lot of problems in my bike.every month i went to showroom, no one care about my bike, I raised so many complaints but no use still my bike has many problems.yamaha service are never care about customers.they only care about profits, they dont need customer reviews.After my bike bought no one care about my bike even the dealer has irresponsibilty where i bought the bike.i dont have patience to walk around showrooms.i hope you will solve my problem.

VALLU SURIBABU
[protected]
Bike no:AP39ED9988

Hello Team,

I bought my Yamaha Fascino in January, 2016 and since then having problems from this Pearl Yamaha Showroom located at Tolichowki. In First servicing they took my bike on ride for 54 Kms stating that we need to drive and check. In 2nd servicing they stole my first-aid kit. Now in my last servicing I told them that my bike was in lockdown and now running tight, shaking and completely imbalanced. Requested to install front mirrors and front part that was shaking and was broken. They serviced my mobet and installed only one mirror although charged for 2 and said I will receive call in 3 to 5 business days on November 9th, since then I am calling to check and receiving same response that I will receive a call but adding to my misery and safety neither I received a call for mirror nor my bike was fixed and still shaking and completely imbalanced jeoprodizing my family safety with mine life on line.

Could you please help me in getting my paid services for fixing the balance and also to install 2nd mirror. Front part of vehicle is also supposed to be ordered but no success or positive response yet.

I own a Yahama FZ25 since September 2017.

Registration number - KA51EZ5082
Chassis number - ME1 RG4216H0021136
Engine number - G3H7E0021144
Owner - Shashank Raj
Email - [protected]@gmail.com

I have raised several complaints through the Yamaha phone support on this issue I have been having and I have not gotten any proper response on any of them.

I went to the authorized service dealership on the 23rd of October 2020 as the bike seemed to be making some noise speed bumps. I was told that the bearing in the front suspension was the issue (this was replaced before as well due to the same issue previously) so I was advised to replace it. Even on replacing the noise did not go away. On further investigation, they found that the bike's chassis is broken just below the seat.

I was actually quite surprised how was that possible as I have had no major crashes. So I asked the service dealership for a proper investigation done on this. I then was informed that there are scratches on the bike's body on both sides. I was not convinced with this as scratches are irrelevant to the chassis breaking into 2 parts. Additionally, there has never been any body parts replacement (apart from the chain and sprocket due to its age) on the bike to date.

Now, if Yamaha says minor crashes of the bike just falling down in the parking lot can break the chassis that a big issue for me. I ride long distances on the bike and if the bike is so fragile, it does not make sense for me to ride it.

At this point, I already have had multiple calls with Yamaha customer support as well as the service dealer. The service dealer asked me if they can claim insurance and get the process of fixing the bike started and I responded by saying that they can.

The insurance inspection was done and I was told by the insurance company both over the phone and through email that they did not find any external damages to the bike and the damage is not covered in the insurance (in line with what I was trying to say from the start).

Then I was told by the dealership that there is a rusting issue due to which it broke down. Now, this also came as a surprise to me as my bike is always parked in the basement both at home and in the office where it is protected from the rain. And if just riding in the rain can damage the bike, I am not sure how fragile the bike is.
If it would have been the exhaust pipe or any lower body part, I can understand that those parts face a lot of water but the break is below part below the seat which I cannot certain clean every time I ride it in the rain.

Now coming to the service dealership again. I was told several times to get the chassis welded. Any person worth his salt who understands bikes will tell you that the chassis is the part that is the strongest part of the bike and once that is damaged you should get it replaced. Everything in the bike is supported directly or indirectly to the chassis (please correct me if I am wrong). I cannot understand why they were recommending such a desperate thing to do (maybe they just want to get it done with minimal cost). I will pay for the new chassis if Yamaha can tell me the reason for the damage (right now it seems like they are just speculating things and saying whatever comes to their mind) or in the end Yamaha they just ignore it and I have no options left there. But if Yamaha does not give me a proper reason for the damage, it is very dangerous for me to bet my life on a bike that is not reliable.

At last, I have patiently been talking to both Yamaha support as well as the service dealership. Last Friday when I called I was told that the issue has been escalated and it has been one week and I have not even received any communication from Yahama (either from the dealership or Yamaha support).

Please consider the fact that this has been going on for 4 weeks now and there has been basically 0 progress on the issue.

Dear san

I bought Yamaha fz2.0 on 07.01.2019 at Adarsh Yamaha at the time of booking sales guy told me that your bike self warranty Is for 2 years if you give extra 600 then you will get extend warranty for the same my bike completed 1year 10 months and 19000 km completed I visited for the service at ashfaq aakil motors sangam vihar my self is not working properly I told the manger please change it as it is come into warranty section so he guy denied to change now tell what to do is this kind of service Yamaha giving to the customer so I must say it's very annoying please do something I want to change my bike self please arrange it as soon as possible.

Thanks and Regards

Sandeep Bharti

I bought Yamaha fzs v3 bike at Hyderabad showroom. within no time bike paint chipped off and I reached to nearest service center Happy Automotives Warangal.
They denied servicing as the vehicle not bought at their showroom.With Yamaha service manager involvement they replaced my bike chassis after several follow-ups.
After chassis replacement, my bike is damaged with scratches. I complained about scratches and they manipulated job card and didn't give the proper response.

I want to complaint on two things
1.At my first showroom visit they denied servicing even though Yamaha offers service across PAN India.
2.After chassis replacement, My bike is damaged with scratches across the body.