[Resolved]  Yamaha Motor India — non providing original documents of vehicle

Address:D-1, Dhwarkesh Park, Shop No.6 And 7, Sai Baba Nagar, Near Hdfc Bank, Borivali West, Mumbai, Maharashtra-400067

Bike purchased on 28-10-19. Delivery done without giving any original documents. No number plate provided. No rc book provided. No original invoice, warranty book provided by yamaha dealer. Payment is already made in full by cheque.
No reply by the dealer till date. Also shop of vasai dealer remains closed all the time.
Complaint is also made in yamaha customer service but no action taken against the dealer till date.
Sub dealer name: vaibhav ride zone (Vasai east)
Main dealer name: vrb yahama (Borivali west) [protected]/ [protected]

My contact: for any reply on below for further query and request you to resolve my query at the earliest.

Name: parth d pandya
Mobile no: [protected]
Mail id: [protected]@gmail.com
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Mar 22, 2020
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2020
Yamaha Motor India Customer Care's response
Dear Parth D. Pandya,

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India
Verified Support
Feb 20, 2020
Yamaha Motor India Customer Care's response
Dear Parth D. Pandya,

We regret for the inconvenience caused.

Your concern escalated to concerned department for further necessary action to be taken.

Regards,
Team Yamaha India
Complaint comments 

Comments

I bought a Yamaha fz 25 lst, from begining I m facing gear shifting problm and engine creat rough sound, and also it has no pick up, it runs like a 100cc engine, I complaint most tm befr dealer and also care, but there is troubleshoot till now,
I reqst u to take steps about my problm, othrws I will sell my Yamaha bike and buy। Ktm

Yamaha Motor India Customer Care's response, Feb 29, 2020
Verified Support
Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
3 months se adityapur service center walo ne meter pennion ka lock nhi mangwaya hai
Yamaha Motor India Customer Care's response, Feb 29, 2020
Verified Support
Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at gosocial@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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