Yamaha Motor India Complaints & Reviews

Speedometer not working after servicing, they are simply telling like it is a battery problem.. Even after changing the battery the speedometer is not working.. My battery was already running low.. But only after servicing the speedometer not working.. It is whitefield yamaha show room.. Bangalore..
I have waited for almost more than 5 hours, they did not respond properly.. They were simply trying to tell it was my fault and they charged extra for this also...

Dear sir,
Iam tomy antony, i have given my fazino scooter for servicing on december first week. Still the vehicle did not delivered to me. While enquiring they say some silly reasons like, they don't have spares. Its been more than a month
To service of my scooter. So i expect immediate action from your side. Please notify me if any doubt araises

Phone number:[protected]
Kl 01 cj 9250
Service center:-. Denz motors service center peroorkada, thiruvananthapuram

I was assured an average mileage of 45 for my fz-fi v3 model which i purchased in may 2019. From day one i noticed the mileage was around 38 only and the dealer confirmed it could gradually increase after first few free services. But unfortunately the mileage is gone down to 35-36 after the 3rd free service at 7000km. It is embarrassing to see such figure for a fi engine with only 150cc. Can this issue get addressed?

My bike battery found dead with 2 month and service centre are denying to replace the battery at the earliest. They are saying to replace the battery within 15 days, that is not possible for me as i am an office guy, and without bike i could not afford to attend my office. It has been multiple attempting for replacement request of battery but they are not taking it seriously.
I have lost my trust in the yamaha and if this remains continue, then i am not going to recommend anyone for its product.

I have given bike to showroom on 13th jan 2020. The problem is related to battery recharge. But the mechanic's there are irresponsible. Today they called me and said bike will take some time and i shouted on them they are disconnecting call. But i don't why they are taking more than 10 days for this repair. Please take this message into note. They are not responding properly..

Last week i faced a small accident in delhi due to which my bike got minor damages. I have yamaha fz-s bike (Dl-3s-dp-2197) in which two parts were broken that day that is upper headlight cover and side-cover only.

Today[protected], i have visited adarsh yamaha service center for an insurance claim for which i have to leave my bike at the service center for 4 hours to inspect it by the insurance company (Royal sundaram) agent....

Hi, i got new mt 15 from rsp wheels namrata motors on 6 dec 2019. It was promised that yamaha jacket would be delivered to me within 15 days. But so far i haven't received any jacket neither a call or message from yamaha. As promised i should get a new jacket from yamaha for which there is no update from yamaha or the rsp dealer.
Please look into it.

Iam saikarthik i bought yamaha r15 v3 (Five months back). Vehicle number is tn18au9199.
On 31st dec 2019 i was driving my vehicle suddenly the chain got removed from the chain sprocket and damaged my bike’s chain sprocket, wheel hub... Etc. I need this to be covered totally on warranty because has it was not my fault. It might be not serviced properly or the vehicle may be defective. Total km driven is just 6500. I haven’t expecting this kind of issue from yamaha. If this issue is not solved as soon as possible im going to file a complain against yamaha motor company.

My name is vazeed ali. My vehicle yamaha fz v3 ka01je1570 had a complaint with geat shifting. I have given vehicle to yamaha motoworld service centre, bommanahalli, bangalore. My vehicle is only 8 mnths old. While buying vehicle they have given 5 yrs warranty for engine and now they are saying gear shifting part is not a part of engine. I need this clear explanation for what yamaha is giving warranty. What i beleive is gear is also a major part for engine. For your information part number they have changed is 21ce[protected]shift shaft assy.

Parts added in the bill without been replaced in the bike,

Clutch place replacement labor charge added without any complaint in the clutch or pick up (Already replaced in the last service)

Yamalube chain clean 400ml (489 rs) added in the bill which should not be a single-use product.

Charging 2 percent extra on credit card payment which is not correct and they are not showing that in the original bill.

Replacing things without thinking once to repair it is not a correct way to deal with any problem anyways.

Respected Sir/Madam,
This is to inform you that on 8th October 2018, I bought a Yamaha Saluto motorcycle (125 cc). As per bike features the bike mileage is 79 km / litre. But I getting mileage just 30 to 45 K.m/Litter. Even after 7th servicing this problem is continuing. Service Centre mechanics tried their best to solve my problem but they can't solve it. I complained to Yamaha in their company website regarding this problem. But I get no reply from them.
So, I shall be thankful to you if you kindly solve my problem. Thanking you.

Name – Sahin Sahania Mollah
Product name – Yamaha Saluto Motor Bike (125 cc)
Date of purchase – 8th October, 2018

I am living in Washim, Maharashtra pin code 444505.
In my city Yamaha won't provides showroom for purchasing bike nd servicing bike
In Washim lot of people using Yamaha's bike nd the face many problems for servicing nd square part.
Few months ago Yamaha showroom available here don't know why they close it
My request is provide showroom as soon as possible.

Rare brake is not working properly i don't what is the problem. I bought the bike on the 25th of october and the service centre didn't have an answer what is the problem. And service centre told me that your disc is not so rough to apply brake i don't know what to do but i am frustrated because of this. One more point my only left hand is paining badly i think there is also a problem in my bike's handlebar i request you to solve my problem asap

Sir,
I have purchased yamaha saluto 125cc matt green from shubhalakshmi yamaha, jaipur on 2 sept 2019 for which i have paid full money on 24 august 2019. But following fraud cases happen when i purchased this bike:
1. At the time of purchase they said for a paytm offer but as on date i have got no paytm offer. And i have talked many times with the showroom manager mr. Narendra and salesperson miss deepika but they give no satisfactory answer to me and mr. Narendra misbehave with me.
2. At the time of purchase they said to give yamaha genuine accessories with bike, but at the time of sale they give me other company accessories like sheet cover.
3. On the occasion of ganesh chaturthi (2 sept 2019), the dealer has introduced a offer in which a lucky draw for waive off full ex showroom price for bike or full tank petrol or one helmet or one year road assistance and free service coupons is being given to first 100 customers on paying before 25 august 2019 so i paid full money on 24 august 2019. But when i purchased bike they denied for the offer which is a real fraud and defect in service which can be put on consumer court soon by me.
4. I have paid rs.777/- for the extended 3 year warranty but as on date they did not give me any proof or receipt for the same.
5. Whenever i go in the showroom to consult above matter they behave with me like they beneficence with the customer and talked so rudely.
Please look into the matter soon and improve the quality of customer service of the showroom.
Thanks

It's been more than 40 days since I bought MT15 bike, but I haven't got any jacket which yamaha promised .. I feed up by asking the updates on the jacket with yamaha dealer(Nandi yamaha Devanahalli) . I am not getting a positive response.They are saying we are tracking on it.. I don't no still how many months will it take to reach me. Could you guys please resolve my issue..

Instrument console of the motorcycle got water damage within few months of the purchase of the motorcycle. The dealers agreed to change the console in warranty claim soon after the incident and they have been prolonging the replacement saying random reasons. I'm writing this complaint after being fed up of the mcp yamaha dealers, puzhakkal, thrissur, kerala

Soon after this incident after the 3rd free service the handlebar appeared to be bent from the service providers and they haven't been taking up responsibility for their wrong doings. We had already complained directly to yamaha india and somehow the dealership managed to nullify that too

Hi team,

This is regarding the complaint related to the rc (Registration certificate) which is not provided by yamaha bike showroom - "orion yamaha bangalore".

I have purchased the bike fzs-fi version 3.0 on 03-may-2019; it's been 7 months and still now i didn't get my bike rc. People in the showroom are not providing any information related to this and not sharing the respective dealer or manager's information as well.

After multiple follow-ups, now (On 23-dec-2019) they are asking 350 rupees for hsrp registration.
Please note, this hsrp registration for the two-wheels rule is effective from apr-2019 in karnataka as per my knowledge.

This is a miss from the showroom as i have purchased on may-2019 and i have already paid 1000 rupees for ind registration.

When i checked with rto personals they mentioned there is no charge for hsrp registrations.

Could you please help checking this issue and update me as earlier as possible.
*if the hsrp registration 350 rupees is mandatory as per the showroom then, what is the penalty they have for me to ride without rc for 7months.

Note: below is the exact dealership information and it is not present in the list.
Showroom details: orion yamaha bangalore #65/7, s. M. Industrial estate, agara post, sarjapur main rd, bengaluru, karnataka 560102 phone:[protected]

I have already raised the complaint from the yamaha portal but still it's pending.
Please consider this as priority and help resolving it.

Regards, dinakar

On collecting my bike (Fz v3.0 fi) after the first service, i took the bike to over 75 kmph when i noticed a particular vibration coming from the gear-box portion of the bike at 5000 rpm. This vibration started when the speed is 67 kmph and it stops at 70 kmph. The rear-view mirror of the bike which has no vibration when the speed is 90 kmph, started vibrating at this speed (5000 rpm). I checked it in different conditions, with different people and in different fz v3.0 and on after confirming that only this bike has a special vibration (And not just my feeling) i took it to the service centre (Mcp yamaha, thrissur, kerala). I gave the service adviser (Mr. Ranjish) a detailed explanation and he took it for a ride. He returned and said he is not getting the vibration but what i am feeling might be due to the lack of chain lube (Which was already done during the first service). Disappointed, on my way back, i drove the bike at a constant speed of 69 kmph for about 5 mins, in a stretch and noticed that a burnt smell is coming from the bike. I checked if this smell will be caused at a different speed and for that i drove the bike at a constant 90 kmph speed for about 5 mins and no smell arose. I called the service adviser and he instructed me to come the morning of next day. I did as he said. The adviser said he will inform me once the service/check is complete. I waited the whole day for a call from the dealer until it was 6:30 and then i called. He replied that the bike was ready hours ago but forgot to call. I said i will collect the bike now and went to the dealer to find the shop closed but my bike was parked outside. I explained the situation to the security and took the bike. The problem still persisted. I took the bike again to the service centre and asked him to get on the bike. After driving a few kilometers, the adviser agreed the bike has a vibration but lied that he did not feel it when the problem was reported to the service manager. They both asked me to change my driving pattern and i was very offended by their behaviour and i created quite a scene there. They asked me to bring my bike on a different date and they will inform when the engineer comes.
Three weeks later, the engineer (Mr. Aswin) was sent from yamaha and i went with my bike. After driving a few kilometers, he agreed there was a vibration in this vehicle, at that speed onlu, and that it could be either of four reasons, but concluded that it was due to ‘balancer wheel’. He asked me to drive another bike, an fzs v3.0 fi (Test drive vehicle) and i did not feel this vibration in the new bike. He then asked to interchange the ‘balancer wheel’ of the two bikes and i drove my bike with the replaced ‘balancer wheel’ and still felt the same vibration and i reported the same. He then drove the bike and said that he can’t feel the vibration and that the problem is solved now, and that they can’t do anything else but to inform the higher authorities about this. I agreed and left after placing the balancer wheel back. When i drove back home, i felt the vibration at another speed too. I immediately turned to the national highway and check for the same and found that the bike was vibrating and more speeds i. E. At 46-48 kmph (In 3rd gear @ 5500 rpm), 56-58 kmph (In 4th gear @ 5250 rpm) and 67-70 kmph (In 5th gear @ 5000 rpm). A few days later, i drove a fz v3.0 fi of my friend (Which had just crossed 5000 kms) and observed that the bike was so smooth even at 69 kmph. That bike had no vibration till 90 kmph. I took both the bikes (On a later date) to the dealership and asked the adviser and the manager to drive and compare the two bikes but they kept saying that they are not feeling the vibration i was speaking about. On seeing that there is no point in arguing with the ignorant, i decided to file a consumer complaint online and one to yamaha india.

Registration no., chassis no., engine no., etc can be produced on request.

I have given my bike for servicing on december 2nd they have informed me that they will deliver by 3rd december and today is 27th december till now i havent received my vechicle and still they are asking for one more week saying the reason that spare parts are not available
This is the 6th time i have visited the showroom for delivery of vechicle
And showroom people also very unkind to me and answering in very pathetic way

I gave my yamaha szr bike for serviving on 14 dec. 2019. It had to do servicing and change some parts.
He was called 2 day later on16 dec. By not giving a bike to same date. I am also a private employee in vivo in the post of asm. Due to no leave, i went to take the bike on 23 dec, meanwhile, we had received five times call that ur bike is full service and complete.
When i saw the bike, no parts were changed and servicing was not done properly. Because its front wheel was fully jammed. I was given the bike three times by the mechanic and the manager there, saying that the bike was complete and after checking it, he found the fault, due to which the mechanic and the manager also got into a fight and abused him. But those people came down among themselves as well.
Whatever problems we had and whatever management we had to write about their management system. So we asked him for a compact book and his manager got panic as he asked for a compact book and misbehaved with us and our friends, got on the scuffle and also got down on the abusive galouge.
Maximum amount was paid to him and again and again because some problem was coming out. Due to which the parts were coming, it seemed that some amount had gone to the approx 500 in front. On the demand of asking for a what weather complaint book and such dispute, i left my bike there too and we have not taken rest amount. But i want you bike home delivery.
After this we went to his showroom where he was not his manager, some other employee talked and he said, "we can't do anything sir and this is the behavior we are with people too, so we can't do anything." can mail

We have some video clips in which his manager prem did what he did to us and our friends, and if we tell you the answer we got from his showroom, i can send it to you.
My bike is still in the service center and we and our friends also got a feedback call and this whole incident is of parvati yamaha service center and showroom in bihar.