Yamaha Motor India Complaints & Reviews

Address: Ramya sree motors,opp Axis bank,Eadharapalli,amalapuram,533201, East Godavari, Andhra Pradesh, 533201

Good evening
This is dharma sasta. I have yamaha r15s bike. 4 days back i give my bike servicing in ramyasree motors, amalapuram, eastgodavari district. Pin code:533201. Finally today my bike delivered to me. The prices of the components is not explain clearly by staff. The prices also not mrp prices
. I attach a bill copy which i have taken from that servicing center. They charge 500rs for servicing fee. And extra 70rs for wash and extra 450rs for repair they star mark in bill copy. R15 engine oil price is not 430. Me and my friends facing same problem. Once see the below attaching bill.

+1 photos

Mar 7, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 31, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

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Feb 03, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried to call you on your provided number but it is not working request you to please share your contact details with us to assist you further or you may call us at our Customer Care Number[protected]Monday – Saturday 08:00 A.M. – 08:00 P.M) for quick resolution.

We value your association with us and assure you of our commitment to serve you with a smile.

Regards,
Team Yamaha India

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Address: Avinashi, 641654

Hi i'm dinesh, from tirupur, we use yamaha saluto rx model bike in past 8 months, today accelerator wire breaking at perumanallur, but spare wire not available in all yamaha showrooms tirupur,
Now i'm hate yamaha for this service

Note : my family also used yamaha at past 15years, now our service is too poor,
My humble request to avoid this type of mistakes in future please.

Mar 2, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 31, 2020

Yamaha Motor India Customer Care's response Dear Dinu Yazh,

We regret for the inconvenience caused.

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: Ahamdabad, 313205

Mene meri bike ki shikayat dalwai thi kyon ki meri bike ke handle me halka sa baind tha but wo un logo ne sahi kiya fir mujhe bola ki aap ahamadabad aa jao waha achi service mil jayegi lekin waha jaane ke baad 3400 mere bna diya aur wo problem jese ke tese hai..main puri tarah se disgruntled servant mainai mairi bikai ki shikayat dalwai thi kyon ki mairi bikai kai handlai mai halk sa baind th lekin wo un logo nai sahi kiy fir mujhai bol ki aap ahamadabad aa jao wah achhi sairvichai mil jayaigi laikin wah jaanai kai baur pro jaisai kai taisai hai..main puri tarah dissatisfied hu

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Mar 17, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 31, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

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Feb 14, 2020

Yamaha Motor India Customer Care's response Dear Vikas Pareek,

As per your discussion with our Customer Care Executive. Please do coordinate with concerned Yamaha Authorised Dealership.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India

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Address: Bangalore, 560076

The self start button in my fz-25 stopped working. It works sometimes and the issue was quite rare. But now i need to cross my fingers every time i start my bike as i don't know when it will work and when it won't.
I gave my vehicle for service today at an authorized yamaha service center and they said they rectified the issue. But on my way back, as i stopped my bike at a signal, the self start did not work and i had to drag my bike...

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Address: Whitefield, 560066

Speedometer not working after servicing, they are simply telling like it is a battery problem.. Even after changing the battery the speedometer is not working.. My battery was already running low.. But only after servicing the speedometer not working.. It is whitefield yamaha show room.. Bangalore..
I have waited for almost more than 5 hours, they did not respond properly.. They were simply trying to tell it was my fault and they charged extra for this also...

Jan 24, 2020

Complaint marked as Resolved

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Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 24, 2020

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Verified Support

Feb 11, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.

We request you to please share your contact details with us to assist you further.

Regards,
Team Yamaha India

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Address: TC 69/1068, PALLIVILAKOM PURAYIDOM POONTHURA, Thiruvananthapuram, Kerala, 695026

Dear sir,
Iam tomy antony, i have given my fazino scooter for servicing on december first week. Still the vehicle did not delivered to me. While enquiring they say some silly reasons like, they don't have spares. Its been more than a month
To service of my scooter. So i expect immediate action from your side. Please notify me if any doubt araises

Phone number:[protected]
Kl 01 cj 9250
Service center:-. Denz motors service center peroorkada, thiruvananthapuram

Feb 29, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 27, 2020

Yamaha Motor India Customer Care's response Dear Adith Emilite,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

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Jan 29, 2020

Yamaha Motor India Customer Care's response Dear Sir,

As per your discussion with our Customer Care Executive. Please fix an appointment with the concerned Yamaha Authorized Dealership.

In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India

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I was assured an average mileage of 45 for my fz-fi v3 model which i purchased in may 2019. From day one i noticed the mileage was around 38 only and the dealer confirmed it could gradually increase after first few free services. But unfortunately the mileage is gone down to 35-36 after the 3rd free service at 7000km. It is embarrassing to see such figure for a fi engine with only 150cc. Can this issue get addressed?

Feb 24, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 24, 2020

Yamaha Motor India Customer Care's response Dear arunsmattam,

Greetings from Yamaha,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Verified Support

Feb 28, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

Mar 23, 2020

Updated by arunsmattam Hi,

Please find the details below,

Mobile number: [protected]
Email id: [protected]@gmail.com
Chassis number: ME1RG44F5K0028612
Nature of Complaint : shortage of Mileage
[I was assured an average mileage of 45 for my fz-fi v3 model which i purchased in may 2019. From day one i noticed the mileage was around 38 only and the dealer confirmed it could gradually increase after first few free services. But unfortunately the mileage is gone down to 35-36 after the 3rd free service at 7000km. It is embarrassing to see such figure for a fi engine with only 150cc. Can this issue get addressed?]

Concerned dealership : Pacer Yamaha, Kalyan Nagar
Retail date : May 2019
Address (if possible): Vaddarpalya, Horamavu Agara Rd, Banagalore - 560043

I have taken the vehicle to service center and replaced the air filter and checked for another month but no much difference noticed.

Thanks,
Arun

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Address: Sidharth Auto in Sector 14, Gurgaon, Haryana, Gurgaon, Haryana

My bike battery found dead with 2 month and service centre are denying to replace the battery at the earliest. They are saying to replace the battery within 15 days, that is not possible for me as i am an office guy, and without bike i could not afford to attend my office. It has been multiple attempting for replacement request of battery but they are not taking it seriously.
I have lost my trust in the yamaha and if this remains continue, then i am not going to recommend anyone for its product.

Feb 28, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 27, 2020

Yamaha Motor India Customer Care's response Dear Kunal,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Feb 28, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

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S

Sibasisakhatei

Jan 21, 2020

I have brought a yamaha saluto 125cc from this dealer date of 29 04 2018 and my self motor some sounded then i wants to replace it the dealer denied it and my milage now 14600 km what i wiloud do please

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Address: Whitefield Yamaha showroom, Bangalore, Karnataka, 560066

I have given bike to showroom on 13th jan 2020. The problem is related to battery recharge. But the mechanic's there are irresponsible. Today they called me and said bike will take some time and i shouted on them they are disconnecting call. But i don't why they are taking more than 10 days for this repair. Please take this message into note. They are not responding properly..

Feb 24, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 24, 2020

Yamaha Motor India Customer Care's response Dear J Ravi Prakash,

Greetings from Yamaha,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Verified Support

Jan 24, 2020

Yamaha Motor India Customer Care's response Dear J Ravi Prakash,

We regret for the inconvenience caused.

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Verified Support

Feb 28, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

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S

Sibasisakhatei

Jan 21, 2020

My bike self motor fulty and dealer denied to change this and milage is 14600 km within 2years bike

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Yamaha Motor India Customer Care's response, Feb 6, 2020

Verified Support

Dear Sibasisakhatei,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: J-6 near khaliluallah masjid batla house jamia nagar okhla new delhi, New Delhi, Delhi, 110025

Last week i faced a small accident in delhi due to which my bike got minor damages. I have yamaha fz-s bike (Dl-3s-dp-2197) in which two parts were broken that day that is upper headlight cover and side-cover only.

Today[protected], i have visited adarsh yamaha service center for an insurance claim for which i have to leave my bike at the service center for 4 hours to inspect it by the insurance company (Royal sundaram) agent....

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Address: RSP Wheels Namrata Motors Near Andheri Subway SV Road Andheri West., Mumbai Suburban, Maharashtra, 400058

Hi, i got new mt 15 from rsp wheels namrata motors on 6 dec 2019. It was promised that yamaha jacket would be delivered to me within 15 days. But so far i haven't received any jacket neither a call or message from yamaha. As promised i should get a new jacket from yamaha for which there is no update from yamaha or the rsp dealer.
Please look into it.

Feb 28, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2020

Yamaha Motor India Customer Care's response Dear Samir Tembulkar,

Greetings from Yamaha,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Verified Support

Feb 28, 2020

Yamaha Motor India Customer Care's response Dear samir tembulkar,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

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Address: 600052

Iam saikarthik i bought yamaha r15 v3 (Five months back). Vehicle number is tn18au9199.
On 31st dec 2019 i was driving my vehicle suddenly the chain got removed from the chain sprocket and damaged my bike’s chain sprocket, wheel hub... Etc. I need this to be covered totally on warranty because has it was not my fault. It might be not serviced properly or the vehicle may be defective. Total km driven is just 6500. I haven’t expecting this kind of issue from yamaha. If this issue is not solved as soon as possible im going to file a complain against yamaha motor company.

Feb 18, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 18, 2020

Yamaha Motor India Customer Care's response Dear Karthikhero,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Verified Support

Feb 28, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

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S

saif ali sayyad

from Pune, Maharashtra

Jan 10, 2020

I purchaased a motor bike from vaibhav ride zone which is located at vasai west maharashtra., purchased it on16oct-2019. still my registration is not done by the agency. because of that i am facing many problem, because of my bike registration is not done i have no paper of it. so that i am paying alot of fines. take serious actn.

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Yamaha Motor India Customer Care's response, Jan 14, 2020

Verified Support

Dear saif ali sayyad,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: Bmanahalli.signal, 560102

My name is vazeed ali. My vehicle yamaha fz v3 ka01je1570 had a complaint with geat shifting. I have given vehicle to yamaha motoworld service centre, bommanahalli, bangalore. My vehicle is only 8 mnths old. While buying vehicle they have given 5 yrs warranty for engine and now they are saying gear shifting part is not a part of engine. I need this clear explanation for what yamaha is giving warranty. What i beleive is gear is also a major part for engine. For your information part number they have changed is 21ce[protected]shift shaft assy.

Feb 15, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 15, 2020

Yamaha Motor India Customer Care's response Dear Vazeed,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: 349 Patparganj Industrial Area, New Delhi, New Delhi, Delhi, 110092

Parts added in the bill without been replaced in the bike,

Clutch place replacement labor charge added without any complaint in the clutch or pick up (Already replaced in the last service)

Yamalube chain clean 400ml (489 rs) added in the bill which should not be a single-use product.

Charging 2 percent extra on credit card payment which is not correct and they are not showing that in the original bill.

Replacing things without thinking once to repair it is not a correct way to deal with any problem anyways.

+3 photos

Feb 20, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 20, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried to call you on your provided number but it was not responded.

We request you to please call us at our Customer Care Number[protected]Monday – Saturday 08:00 A.M. – 08:00 P.M) for quick resolution.

Our Customer Care Executive would be able to assist you in a better .

We value your association with us and assure you of our commitment to serve you with a smile.

Regards,
Team Yamaha India

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J

Jeyaprakash Sankar

Jan 9, 2020

Hi, i brought R15S bike a year back and now i'm sending my bike for 6th (driven 10.5k kilometers) service but they telling lot of issues in my bike even earlier 5 services i've done in Yamaha approved showroom only; also they are cancelling my 6th service.

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Respected Sir/Madam,
This is to inform you that on 8th October 2018, I bought a Yamaha Saluto motorcycle (125 cc). As per bike features the bike mileage is 79 km / litre. But I getting mileage just 30 to 45 K.m/Litter. Even after 7th servicing this problem is continuing. Service Centre mechanics tried their best to solve my problem but they can't solve it. I complained to Yamaha in their company website regarding this problem. But I get no reply from them.
So, I shall be thankful to you if you kindly solve my problem. Thanking you.

Name – Sahin Sahania Mollah
Product name – Yamaha Saluto Motor Bike (125 cc)
Date of purchase – 8th October, 2018

+2 photos

Feb 20, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Jan 07, 2020

Updated by sahinsahania My Email Id is - [protected]@gmail.com

Jan 11, 2020

Updated by sahinsahania My contact number [protected]

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Jan 14, 2020

Yamaha Motor India Customer Care's response Dear sahinsahania,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Jan 16, 2020

Updated by sahinsahania Respected Sir/Madam,
Please see the following details.

User name - SAHIN SAHANIA MOLLAH
Mobile number- [[protected]]
Email id - [protected]@gmail.com
Chassis number - ME1RE3518J0033501
Nature of Complaint- Low Mileage
Concerned dealership - WHEEL MOVERS, 4, Lalmohan Ghosh Road, Sastitala, Krishnagar, Nadia, West Bengal
Sub-Dealer - BISWAKARMA MOTORS, Sreenagar, Chapra, Bangaljhi, Nadia, Pin- 741123, West Bengal.
Retail date - 8th October, 2018
Address - SAHIN SAHANIA MOLLAH, Chapra, Master Quarter Para, Bangaljhi, Nadia, Pin- 741123, West Bengal

You are requested to Solve my problem as soon as possible. Thanking You.

Jan 16, 2020

Updated by sahinsahania Respected Sir/Madam,
Please see the following details.

User name - SAHIN SAHANIA MOLLAH
Mobile number- [[protected]]
Email id - [protected]@gmail.com
Chassis number - ME1RE3518J0033501
Nature of Complaint- Low Mileage
Concerned dealership - WHEEL MOVERS, 4, Lalmohan Ghosh Road, Sastitala, Krishnagar, Nadia, West Bengal
Sub-Dealer - BISWAKARMA MOTORS, Sreenagar, Chapra, Bangaljhi, Nadia, Pin- 741123, West Bengal.
Retail date - 8th October, 2018
Address - SAHIN SAHANIA MOLLAH, Chapra, Master Quarter Para, Bangaljhi, Nadia, Pin- 741123, West Bengal

You are requested to Solve my problem as soon as possible. Thanking You.

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Jan 18, 2020

Yamaha Motor India Customer Care's response Dear SAHIN SAHANIA MOLLAH,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

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Jan 20, 2020

Yamaha Motor India Customer Care's response Dear sahinsahania,

Your concern escalated to concerned department for further necessary action to be taken.

Regards,
Team Yamaha India

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V

Varghese Mathai

Jan 17, 2020

The dealer of Yamaha two wheeler from kulasekharam (star motors) is collecting 30/- as consumer charges for first service.Also they they insisting labour charges for changing parts while free service.Dated.11/1/2020

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Yamaha Motor India Customer Care's response, Jan 22, 2020

Verified Support

Dear Varghese Mathai,

Regret for the inconvenience caused.

We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: Washim, Washim, Maharashtra, 444505

I am living in Washim, Maharashtra pin code 444505.
In my city Yamaha won't provides showroom for purchasing bike nd servicing bike
In Washim lot of people using Yamaha's bike nd the face many problems for servicing nd square part.
Few months ago Yamaha showroom available here don't know why they close it
My request is provide showroom as soon as possible.

Feb 10, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 08, 2020

Yamaha Motor India Customer Care's response Dear Gaurav Mundhare,

We request you to please share your detailed feedback with us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

Regards,
Team Yamaha India

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G

Govind Boss

Jan 9, 2020

I bought yamaha ray zr, lot of complaint, worst service, every month serviced my bike and paid 1000 above every sevice, money doesn't matter, service is worst, few days in mental stress, pls solve this problem,

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Yamaha Motor India Customer Care's response, Jan 14, 2020

Verified Support

Dear Govind Boss,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Address: Pune, Maharashtra, 411004

Rare brake is not working properly i don't what is the problem. I bought the bike on the 25th of october and the service centre didn't have an answer what is the problem. And service centre told me that your disc is not so rough to apply brake i don't know what to do but i am frustrated because of this. One more point my only left hand is paining badly i think there is also a problem in my bike's handlebar i request you to solve my problem asap

Feb 19, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2020

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,

We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Feb 28, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We tried reaching you but we couldn't get through, we request you to please reach out to us at our Toll Free number:[protected].

Regards,
Team Yamaha India

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Address: Jaipur, Rajasthan, 302033

Sir,
I have purchased yamaha saluto 125cc matt green from shubhalakshmi yamaha, jaipur on 2 sept 2019 for which i have paid full money on 24 august 2019. But following fraud cases happen when i purchased this bike:
1. At the time of purchase they said for a paytm offer but as on date i have got no paytm offer. And i have talked many times with the showroom manager mr. Narendra and salesperson miss deepika but they give no satisfactory answer to me and mr. Narendra misbehave with me.
2. At the time of purchase they said to give yamaha genuine accessories with bike, but at the time of sale they give me other company accessories like sheet cover.
3. On the occasion of ganesh chaturthi (2 sept 2019), the dealer has introduced a offer in which a lucky draw for waive off full ex showroom price for bike or full tank petrol or one helmet or one year road assistance and free service coupons is being given to first 100 customers on paying before 25 august 2019 so i paid full money on 24 august 2019. But when i purchased bike they denied for the offer which is a real fraud and defect in service which can be put on consumer court soon by me.
4. I have paid rs.777/- for the extended 3 year warranty but as on date they did not give me any proof or receipt for the same.
5. Whenever i go in the showroom to consult above matter they behave with me like they beneficence with the customer and talked so rudely.
Please look into the matter soon and improve the quality of customer service of the showroom.
Thanks

+2 photos

Mar 25, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Jan 04, 2020

Updated by ashutosh4 Dear sir,
I have purchased Yamaha saluto 125cc matt green from shubhalakshmi yamaha, jaipur on 2 sept 2019 for which i have paid full money on 24 August 2019. But following fraud cases happen when i purchased this bike:
1. I have purchased Matt green colour but in R.C., it shows Mat Black 2, for which the dealer has no answer and argue with me for the same.
2. At the time of purchase they said for a Paytm offer but as on date i have got no paytm offer. and i have talked many times with the showroom manager Mr. Narendra and Salesperson Miss Deepika but they give no satisfactory answer to me and Mr. Narendra misbehave with me.
3. At the time of purchase they said to give yamaha genuine accessories with Bike, but at the time of sale they give me other company accessories like sheet cover.
4. On the occasion of Ganesh chaturthi (2 Sept 2019), the dealer has introduced a offer in which a lucky draw for waive off full ex showroom price for bike or full tank petrol or one helmet or one year road assistance and free service coupons is being given to first 100 customers on paying before 25 August 2019 so i paid full money on 24 August 2019. But when i purchased bike they denied for the offer which is a real fraud and defect in service which can be put on consumer court soon by me.
5. I have paid rs.777/- for the extended 3 year warranty but as on date they did not give me any proof or receipt for the same.
6. Whenever i go in the showroom to consult above matter they behave with me like they beneficence with the customer and talked so rudely.
Please look into the matter soon and improve the quality of customer service of the showroom.
Thanks

Jan 07, 2020

Updated by ashutosh4 The complaint has marked as resolved. But as on date i dont have any resolution for this complaint.

Jan 07, 2020

Updated by ashutosh4 My mobile no: [protected]
Email id: [protected]@gmail.com for further communications.

Jan 10, 2020

Updated by ashutosh4 What is getting so delay in this matter.

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Jan 27, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.

We have shared your details with customer care team. They will contact you soon

Regards,
Team Yamaha India

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Jan 29, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.

Your concern has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India

Feb 16, 2020

Updated by ashutosh4 Till date no action has been taken by your concerned department. Have you taken this seriously or not, if you don't take seriously this, then tell me so that i may take alternate of consumer court case against you.
Thank you.

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Feb 20, 2020

Yamaha Motor India Customer Care's response Dear Sir,

We regret for the inconvenience caused.

Your Request REQ-6188 has been escalated to the concerned department for further necessary action to be taken.

Regards,
Team Yamaha India

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Address: Dodda Khazi Street behind TMC office, Chikkaballapur, Karnataka, 562105

It's been more than 40 days since I bought MT15 bike, but I haven't got any jacket which yamaha promised .. I feed up by asking the updates on the jacket with yamaha dealer(Nandi yamaha Devanahalli) . I am not getting a positive response.They are saying we are tracking on it.. I don't no still how many months will it take to reach me. Could you guys please resolve my issue..

Feb 19, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 14, 2020

Yamaha Motor India Customer Care's response Dear shaik waseuddin,

Thank you for writing to us.
We request you to stay tuned as the process of dispatch is in order. We highly appreciate your patience.
For more details on "Express Your Dark Side" please visit our website https://www.yamaha-motor-india.com/mt15-campaign.html

Regards,
Team Yamaha India

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Address: Puzhakkal, Thrissur, Kerala, Thrissur, Kerala, 680306

Instrument console of the motorcycle got water damage within few months of the purchase of the motorcycle. The dealers agreed to change the console in warranty claim soon after the incident and they have been prolonging the replacement saying random reasons. I'm writing this complaint after being fed up of the mcp yamaha dealers, puzhakkal, thrissur, kerala

Soon after this incident after the 3rd free service the handlebar appeared to be bent from the service providers and they haven't been taking up responsibility for their wrong doings. We had already complained directly to yamaha india and somehow the dealership managed to nullify that too

Feb 17, 2020

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

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Jan 15, 2020

Yamaha Motor India Customer Care's response Dear Sir,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

Yamaha Motor India Complaints & Reviews

File a complaint to Yamaha Motor India

Yamaha Motor India reviews & complaints page 63

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