[Resolved] Yamaha Motor India — poor and lethargic response by shanti yamaha owner for test drive

Dinesh Babu Sattanathan

from Delhi, Delhi

Apr 20, 2019

Address: Pallikaranai, Shanti Yamaha, Chennai, Tamil Nadu

This is dinesh from bangalore. I visited shanti yamaha, pallikaranai on 20/04/2019 for fazer 250 test drive. This was my 20 th showroom i have visited for asking fazer 250 test drive. And i was not offered test drive. The owners behaviour and response was very lethargic and told yamaha have not given the permission to provide test ride for customers.. I have planned not buy any yamaha vehicle in my life time. Being a die hard yamaha fan for a decade i have never expected such kind of rude treatment for the customers.

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May 23, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Yamaha Motor India Customer Care's response Dear Dinesh Babu Sattanathan,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha

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Comments

Arunkumarkandavalli

from Mumbai, Maharashtra

Apr 24, 2019

Bhimavaram Yamaha dealer was a worst maintinence of showroom because bad service and spare parts not available for few months I have trouble in this dealership.

poor and lethargic response by shanti yamaha owner for test drive - Comment #3413278 - Image #0

Yamaha Motor India Customer Care's response, Apr 25, 2019

Verified Support

Dear Arun Kumar Kandavalli,

Greetings from Yamaha,
We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha