[Resolved]  Yamaha Motor India — Regarding front shock absorber leakage (Replacement under warranty)

hi guysi own a fzs 2013 model..same oil leakage...problem and the bad quality of spring problem caused it to bend..but I have straightened it on hydrolic press and replaced the spring with a good strong one...but the leakage problem continues..and Yamaha is stating shock absorber change, which will cost 10000/-.
If any of you guys know that if it is possible to change the stock absorbers to a different bike model or a different bike manufacturer, it will be a real help..cause I don't wanna spend 10000/- on those ### leaking absorbers..
thank you..

Dear Ashok,

We regret for the inconvenience caused to you.

We have escalated your concern to our customer care department, you will receive a call soon.

Assuring you our best services.

India Yamaha Motor

Dear Ashok,

Greetings from Yamaha.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
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You can also register your complaint at our Toll free number[protected].

Assuring you our best services.
India Yamaha Motor

Worst customer care of yamaha. Feels cheated here. Thanks .

Same problem is in my bike my bike running km is only 5500 km front shocker leaked and they costed it rs.550 and not included in warranty

mileage is very poor

I am using Yamaha SZ-R bike . showroom people said to me that i will get 40-45 kmpl.. but i am getting only 30 kmpl... i have done 5 services... those people who are looking for mileage purpose plz dont by this bike...

Very poor service and spares quality. They keep on cheating customers. Even I faced front shock absorber leakage one after another in just 14000 km. one shock absorber (Right one) was repaired in yamaha service center with original oil seal which costs Rs 250 and another (Left one) was repaired in outside bike service station with duplicate oil seal costing just Rs 75. After completing 26000 km.. Right shock again leaked and oil seal was again changed in yamaha service center. Now my bike is at 47000 km and again the right shock absorber is leaking. Left shock absorber is still good with duplicate oil seal. This proves the spares quality of yamaha. Same was the case with chain and spoket set.. first change was at 16000 km in yamaha service center with original set, second change at 23000 in local bike service center.. spare price was 700 less than original and it is still good at 47000 km. so another proof of spares quality.

when my FZS was at 6000 km, I complained for poor pickup in my bike... and I was suggested for clutch plate replacement. I denied that and the same clutch pate still going at 47000 km. poor pickup problem was due to improper valve clearance which yamaha service center always denied and hence was rectified at a local bike service center.

There were many other problems in my bike and was thoroughly rectified at different local bike service stations. Almost 80% of customers have similar problems and are looted badly at yamaha service centre. Customer care is of no use, it has been setup just for formality. And there is no one to look after this. This makes companies like this to come and cheat people in India.

FZS is a good bike with poor fuel efficiency and yamaha policy on customer handling is very poor. They always try to extract money from customers unnecessarily. And corruption at higher levels are making their loot job easy.

So better don't go for yamaha bike next time and suggest others too to stay away from it.

Dear sir, I am Ayush, My bike fzs f1 covers 5000 km and its front suspension oil is leaked . I think its come in warranty but when i went to service centre in faridabad they will charge me 550rs for suspension oil and the service is so poor

Yamaha Bikes have got worst front forks- shock absorbers. I have tuned forks many times due to either fork bend or internal cone failure or fork oil seal failure. They charge us heavy for tuning each time. I wonder why these parts are of so low quality. If Yamaha doesn't take it serious then ppl will lose faith on Yamaha's identity. Also one more worst thing is the wheel bearings wearing out quickly. I think now a days they are replacing OE parts with cheap quality spares which results in this kind of failure.

Dear Friends

I own a Yamaha FZ S V2.0 in Bangalore, brought in Mar 2016, Till now 21500 KM done, i had a problem in my chain during 2000 KM, when inquired at Yamaha service center they told to replace the whole chain - sprocket set .One of my friend suggested to take to local mechanic, he removed a chain link and installed it again, after that the chain lasted till 20000 Km, now at 21500 my front Suspension is leaking badly . Please do suggest a better solution for this leakage problem

what i found from vehicle and the Yamaha service is - The vehicle quality is good, My bike is delivering me a staggering 42 - 45 kmpl in Bangalore roads and approx 45 Kmpl on high ways with optimum speed between 70 - 85 km/H amd also performs very well . But when i gave to service they had tuned my engine very badly and our parts been replaced for some other bikes

Even though Yamaha giving good bikes, the local outlet-service centers are cheating the customers by forcing to replace their parts well before they worn out / get damaged in order to make money in spares .

so please be careful and at the Yamaha service centers especially while getting spares replacement done

i Amit Kumar
facing front shocker leakage again and again. Cheap quality of shocker parts used in yamaha.

Hai i am stephen joy lagardo
My yamaha fzs 2013 model. same problem as ashok
Front shockers oil leaking.
I change the oil seals but may be a week it starts leaking again.
And shocker spring also got soft.and inside the shock absorber i found ordinary mild steel pipe were used for spring spacer.small jerk it touch the last end.
Engine ok.very good.i get 50km/L .

Hi, myself Hitesh Sarma, SZR owner from last 3 years.But because of poor quality front suspension problem I want to sale my bike as soon as possible.All parts are highly priced but their quality level not satisfied us.I repair my front suspension leakage 4 times.So don't go for poor quality Yamaha Bike.It will just cost you...

Hi,

Am using Yamaha fz16 for 3yr and running 31000km I have problem in oil leakage in fork and I have done oil seal but still it is leaking . Yamaha parts is very worst comparative with india made bike parts.

Is it come under warranty ? I brought it in 2015 any other suggestions for my bike am from Chennai