[Resolved] Yamaha Motor India — worst service from yamaha team

SreeRaj G Nair

from Mumbai, Maharashtra

Address:	Kollam, Kerala, 691021
Website:	yamaha-motor-india.com

I was using bajaj pulsar from 2006 to 2015 and very much happy about the service which was provided by the bajaj team. On 2015 october i thought of buying royal enfield motor cycle but they were asking for 6 months time so i tried other brands.

Lots of research i decided to buy yamaha fazer v 2.0 but that was my bad decision i have taken ever. I had visited “daiwik yamaha showroom, kadappakkada, kollam” around 8 to 10 times to resolve the particular issue (Not starting my bike).

The issue is happening since last 1.5 years and your service people are not able to resolve the issue. Yesterday night also i faced the same issue and now my vehicle is somewhere on the road.

I am really frustrating with your service. Requested you to advice what should i do next?

Regard,

Sreeraj g r

Mob: [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 26, 2017

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Jul 25, 2017

Updated by SreeRaj G Nair I have received two calls from two frauds who introduced as Yamaha customer care team and they are asking for my debit card number. Please take care of these type of frauds. the numbers are [protected], [protected]

Verified Support

Jul 26, 2017

Yamaha Motor India Customer Care's response Dear Sreeraj G R,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number[protected], Monday to Friday between 8:00 A.M. to 04:30 P.M.

Regards
Team Yamaha