[Resolved] Yamaha Motor India — yamaha fz chain sprocket problem

manishjog

from Pune, Maharashtra

Address:

Flat no 1 a building mohite town ship anand nagar, 411051

We purchased yamaha fz.in march 2018. From 1st service we are facing chain noise problem and vibrations. Till in all service schedule we complain about this but every time service advisor did some temporary lubes for chain and passed time. Now vechicle is 21000 reading. Now service center person telling you have to change whole chain sprocket kit. I told him it is a manufacturing defect and why you changed in 1st or 2nd service. And now you are telling to change.
Regards
Manish
[protected]

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Dec 12, 2019

Complaint marked as Resolved

Yamaha Motor India customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2019

Yamaha Motor India Customer Care's response Dear Manish,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha