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Yamaha Motor India Complaints & Reviews

3.6
Updated: May 8, 2026
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Yamaha Motor India reviews & complaints page 67

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S
SACHIN RAYKAR
from Akola, Maharashtra
Oct 19, 2019
Resolved
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Address: Flat no 906, Golden palms appartment, Nashik-Pune highway, moshi ,pune, Pune, Maharashtra, 412105

Vehicle in warranty period one month balance but facing battery drain problem, dealer not responding properly also saying go directly to exide care, but no warranty card provided with sarvice book and with battary so exide rejected battery to replace. Vehicle has no kick start so very hard to start now. Please help
Dealer is Vimal Motors Moshi pune.
Not supporting and helping for warranty replacement of battery.
Also got call from Yamaha but not resolved my problem
Nov 30, 2019
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2019
Yamaha Motor India Customer Care's response
Dear SACHIN RAYKAR,

Greetings from Yamaha,
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

Regards,
Team Yamaha
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    G
    GuNa Skr
    from Bengaluru, Karnataka
    Oct 17, 2019
    Resolved
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    I paid initial amount in the month of august and made booking r15 in perfect riders lalbhag road, and informed them i will take bike on 27th september and the registration date should be 27th september, then the sales man and store manager agreed then on 27th september full and final payment done and took bike, later today 16th october they doing registration, now these show room people saying can't do registration on 27th september, worst service they cheated me looting extra money for registration, fully disapointed, 27th september i preferred because its my birthday now everything is collapsed unsatisfied. I need a justice for spoiling my emotional feeling.
    Dec 3, 2019
    Complaint marked as Resolved 
    Yamaha Motor India customer support has been notified about the posted complaint.
    Verified Support
    Nov 01, 2019
    Yamaha Motor India Customer Care's response
    Dear GuNa Skr,

    Greetings from Yamaha,
    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
    User name
    Mobile number
    Email id
    Chassis number
    Nature of Complaint
    Concerned dealership
    Retail date
    Address (if possible)
    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

    Regards,
    Team Yamaha
    Self starting issue not resolve it also slipped.I receintly do my first free servicing at venus yamaha, bhubaneswar and charged 347 for that. But the complaint not resolved and also the service is very bad.
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      M
      mahir muhammad
      from Mumbai, Maharashtra
      Oct 16, 2019
      Resolved
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      Address: Chirakuzhi House,warriam Road, Aranattukara,, Thrissur, Kerala, 680618

      I had booked n made my full amount payment for MT15 at MCP yamaha Thrissur on oct 11th as they told the bike is in transit. The bike reached showroom on 14th oct n i made up the insurance done on the same date. They ensured me delivery on the same date n which was not done. Now they specify it as issue with temporary registration. They already told that TP paper work will be done on 14th itself .. now they are making excuses day by day . Being a full amount paid customer, I would like to know in detail why this delay had happened from yamaha customer care (not from the showroom)please check whether the TP was done on 14th as specified to customer ? Or else when it ws done ?
      Dec 16, 2019
      Complaint marked as Resolved 
      Yamaha Motor India customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2019
      Yamaha Motor India Customer Care's response
      Dear mahir muhammad

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

      Regards,
      Team Yamaha
      Washing verry bad iam informed the supervisor but not respond in this case
      Hallo sir.
      I'm manu PM, I have a one complaint.. My vehicle yamaha fascino was delivered to the eight service. But they buy a loot of money from me in labour charge.
      Why did you get so much money from me?
      I have added this bill along with it
      [protected] this is my contact number
      Please replay for me
      Yamaha Motor India Customer Care's response, Nov 8, 2019
      Verified Support
      Dear Manu,

      Greetings from Yamaha,
      We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
      User name
      Mobile number
      Email id
      Chassis number
      Nature of Complaint
      Concerned dealership
      Retail date
      Address (if possible)
      You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

      Regards,
      Team Yamaha
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        A
        anant sir
        from Mumbai, Maharashtra
        Oct 15, 2019
        Resolved
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        Resolved

        Address: 761217

        Dear sir/ madam,
        I have been charged rs. 150/ for servicing of my yamaha fz version 3.0 bike. As per the information given by the show room where i faced the charge, four number of my free service coupon has been utilized illegally. I had used only 2 number of free service coupon in 2 different showroom during the servicing of my bike. I have neither crossed the kilometer range nor the time period o[censored]sing the free coupon.
        I have purchased the bike from 'manor motors' in the city of berhampur, and state of odisha on date[protected]. Though i have never done my servicing in manor motors, berhampur, but information has been updated about utilization of 4 number of free servicing for my bike by manor motors, berhampur, odisha.
        Frame no-me1rg44d4k0010623
        Engine no - g3l5e0075053
        Date of sale[protected]
        Customer mobile no - [protected]
        3rd service date[protected]
        Kilometers - 6987
        Dec 12, 2019
        Complaint marked as Resolved 
        Yamaha Motor India customer support has been notified about the posted complaint.
        Verified Support
        Nov 09, 2019
        Yamaha Motor India Customer Care's response
        Dear anant,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

        Regards,
        Team Yamaha
        Sir, I D. LUCAS Dave sagayam from chennai, Thiruvallore District, i was buying mt 15 on dated 30/04/19.the show room on sambath motor Thiruvallore chennai.
        Whenever my yamaha ride jacket size XL. However if the jacket is not received still the date.
        Were is my jacket? This yamaha dealership is foolish me?
        Lucas Anu's reply, Oct 10, 2019
        IAM un happy. First is over prices bike mt 15. Another fake news about yamaha jacket
        Yamaha Motor India Customer Care's response, Nov 7, 2019
        Verified Support
        Dear Lucas Anu,

        Greetings from Yamaha,
        We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
        User name
        Mobile number
        Email id
        Chassis number
        Nature of Complaint
        Concerned dealership
        Retail date
        Address (if possible)
        You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

        Regards,
        Team Yamaha
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          V
          Vianney Bara
          from Chennai, Tamil Nadu
          Oct 13, 2019
          Resolved
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          Resolved

          I had provided my bike for servicing. But there had been very pathetic provision of service. Did not expect it from yamaha. First the spares are not present and i wonder why the service store is present. Second i get a call that vehicle has been serviced but when i spend my time money and energy the bikes not been serviced. Later on a call comes in that it will take time to service and spares are not present. I am supposed to get the spares and provide to them. Like what the hell.
          Dec 13, 2019
          Complaint marked as Resolved 
          Yamaha Motor India customer support has been notified about the posted complaint.
          Verified Support
          Nov 08, 2019
          Yamaha Motor India Customer Care's response
          Dear Vianney Bara,

          Greetings from Yamaha,
          We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
          User name
          Mobile number
          Email id
          Chassis number
          Nature of Complaint
          Concerned dealership
          Retail date
          Address (if possible)
          You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

          Regards,
          Team Yamaha
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            R
            ramapriyakarthigeyan
            from Hosur, Tamil Nadu
            Oct 11, 2019
            Resolved
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            Resolved

            Address: Orpi Agencies, Yamaha dealer at Coimbatore, Thadagam road, 641006

            Took delivery of an fz25 monster edition at orpi agencies, dealer of yamaha at coimbatore. The dealer registered my bike with a wrong rto. When i raised the issue with him, they were unresponsive. Wrote mails to yamaha india about this and no response form the company either. Their contact number[protected] doesn't connect at all, seems to be an inactive number to avoid customer complaints. No wonder, you are going down yamaha.
            Nov 25, 2019
            Complaint marked as Resolved 
            Yamaha Motor India customer support has been notified about the posted complaint.
            Verified Support
            Oct 16, 2019
            Yamaha Motor India Customer Care's response
            Dear ramapriyakarthigeyan,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
            I have been cheated by sahil Yamaha Boisar They have duplicated part of my bike Even though they dumped my bick wire wire duplicates, it was damaged within two days And they are trying to recover money from me I'm not happy about their services
            Rizwanav's reply, Oct 9, 2019
            Komal kharat mob no 8975215956
            Bick name yamaha zr
            I live in Boisar Maharashtra 401501
            Yamaha Motor India Customer Care's response, Nov 7, 2019
            Verified Support
            Dear Rizwan,

            Greetings from Yamaha,
            We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
            User name
            Mobile number
            Email id
            Chassis number
            Nature of Complaint
            Concerned dealership
            Retail date
            Address (if possible)
            You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

            Regards,
            Team Yamaha
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              N
              Nil Dafda
              from Buxar, Bihar
              Oct 10, 2019
              Resolved
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              Resolved

              Address: SAGNAVA TA LODHIKA DIST RAJKOT, 360035

              5 time servi no problem solu, plzz help and were are my bike
              No ans me no call ans

              No bike service & my bike service time 2day no give my bike and bike is
              Undar service room 2 day no ans dealers&staff plzz give mee my bike

              Running bike off bike back side one side going

              Bike give not and not service my bike
              Hardly problem plzz my complaint resule
              Oct 31, 2019
              Complaint marked as Resolved 
              NO REPLAY AND SELL THE BIKE THANKS FOR YAMAHA
              Yamaha Motor India customer support has been notified about the posted complaint.
              Oct 11, 2019
              Updated by Nil Dafda
              Sir i have submitted my bike at your showroom from 2 days. I have been facing same problem in the bike everytime i repair it i have verbally raised complaints at your service centre but i am niether getting proper reply nor proper solution of my bike.. Now the executives of your showroom are telling that keep your bike at service station we are not having any proper solution for your bike.. Plz do the needful process..
              Verified Support
              Oct 17, 2019
              Yamaha Motor India Customer Care's response
              Dear Nil Dafda,

              Greetings from Yamaha,
              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
              User name
              Mobile number
              Email id
              Chassis number
              Nature of Complaint
              Concerned dealership
              Retail date
              Address (if possible)
              You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

              Regards,
              Team Yamaha
              Oct 21, 2019
              Updated by Nil Dafda
              NO REPLAY YAMAHA
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                K
                kapil Thakur.
                from Noida, Uttar Pradesh
                Oct 5, 2019
                Resolved
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                Resolved

                Address: 74/2, Kirana Mandi , Ram Nagar, BaghBhathyari,Naya Ganj, Ghaziabad, Uttar Pradesh 201001, 201301

                Expecting some action on this.

                I have bought a yamaha fzs-fi v 3.0 abs on 30/6/2019, i am facing the issue of my rear tire air ends with every next 4 days continue due to faulty rim or tyre from purchasing date. Sub-dealer also checked the tyre & they have confirmed that the rim is faulty. He was also contact with mr. Gajendra sharma dealer of samrat motors ghaziabad. But they were no any response from very long time about the issue or replacement. I am waiting for resolve this issue but still didn't to got any solution.

                So i had decide & go to the direct the dealer i saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But he himself have an attitude i have seen many bad reviews about this showroom in google.

                I am worried on the service or complaint of my vehicle, normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers. i would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

                I am waiting for resolve this issue but still didn't to got any solution. (3 months) still pending.

                If this complaint will not be resolved with in a week so am sure, i will definitely not going to suggest yamaha to any of my friends from now on. Expecting some action on this.

                Purchased from sub-dealer of samrat motors- shiva motors ([protected]) garh-delhi road, opp. Kanha shyam mandap, pilkhuwa (Hapur) invoic no. Is 014 of sub-dealer of samrat motors yamaha, 74/2, kirana mandi, ram nagar, baghbhathyari, naya ganj, ghaziabad, uttar pradesh 201001. Contact person mr. Gajendra sharma contact details-[protected]
                Dec 10, 2019
                Complaint marked as Resolved 
                Yamaha Motor India customer support has been notified about the posted complaint.
                Verified Support
                Nov 09, 2019
                Yamaha Motor India Customer Care's response
                Dear

                Greetings from Yamaha,
                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                User name
                Mobile number
                Email id
                Chassis number
                Nature of Complaint
                Concerned dealership
                Retail date
                Address (if possible)
                You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                Regards,
                Team Yamaha
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                  R
                  rajusa24
                  from Hosur, Tamil Nadu
                  Oct 5, 2019
                  Resolved
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                  Address: 9 A block, Bharathi Nagar 5th cross Sriperumbudur, Kanchipuram, Tamil Nadu, 602105

                  I bougt a saluto bike by trusting the brand name of yamaha. Am a satisfied owner of the bike but there are some notable cons.

                  1. The front mudguard got damage by bumber while putting sudden breakes and in some improper. When i asked the dealer they said al the vehicles are having the same issues. They changed the pumber but isn't attractive. Whenever some one sees my new bike it will get noticed.
                  2. Disc got rusted after 3 drives in the rain
                  Nov 7, 2019
                  Complaint marked as Resolved 
                  Yamaha Motor India customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2019
                  Yamaha Motor India Customer Care's response
                  Dear rajusa24,

                  Greetings from Yamaha,
                  We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                  User name
                  Mobile number
                  Email id
                  Chassis number
                  Nature of Complaint
                  Concerned dealership
                  Retail date
                  Address (if possible)
                  You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                  Regards,
                  Team Yamaha
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                    A
                    Arun Livin
                    from Bengaluru, Karnataka
                    Oct 3, 2019
                    Resolved
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                    Address: 560100

                    I booked bike in Motor world, silk board, bangalore, but executives who were in showroom was not treated me well. This is unfair that one of leading companies executives who all are showroom behave like this. There is a etiquette to talk with customer. Even I felt to drop out, but some how I controlled and book that bike. Kindly take of those thing, it's a worst experience for me.
                    Nov 9, 2019
                    Complaint marked as Resolved 
                    Yamaha Motor India customer support has been notified about the posted complaint.
                    Oct 03, 2019
                    Updated by Arun Livin
                    It's been three times I asked for test drive, they didn't provide. Even once I booked again asked same answer. After booking called for delivery details, call not picked... Every time I can't go to showroom for silly enquiry.
                    Oct 03, 2019
                    Updated by Arun Livin
                    My mobile number: [protected]
                    Verified Support
                    Oct 07, 2019
                    Yamaha Motor India Customer Care's response
                    Dear Arun Livin,

                    Greetings from Yamaha,
                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                    User name
                    Mobile number
                    Email id
                    Chassis number
                    Nature of Complaint
                    Concerned dealership
                    Retail date
                    Address (if possible)
                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                    Regards,
                    Team Yamaha
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                      S
                      Sachin Padasalgi
                      from Mumbai, Maharashtra
                      Oct 3, 2019
                      Resolved
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                      Address: South Goa, South Goa, Goa

                      My r15 tank panel getting displaced again and again. And yamaha service station not helping me out. Am facing this problem right from the time i owned my r15 8 nov 2018. Yamaha not helping me out. I gave to repair that tank panel for 2 times. They repair it again its getting displaced. Really not happy with yamaha manufacturing. Worst experience
                      Nov 5, 2019
                      Complaint marked as Resolved 
                      Yamaha Motor India customer support has been notified about the posted complaint.
                      Oct 03, 2019
                      Updated by Sachin Padasalgi
                      My r15 tank panel getting displaced again and again .and Yamaha service station not helping me out .am facing this problem right from the time I owned my R15 8 nov 2018. yamaha not helping me out . I gave to repair that tank panel for 2 times . they repair it again its getting displaced . really not happy with yamaha manufacturing. Worst experience ever by yamaha motors
                      Oct 03, 2019
                      Updated by Sachin Padasalgi
                      My r15 tank panel getting displaced again and again .and Yamaha service station not helping me out .am facing this problem right from the time I owned my R15 8 nov 2018. yamaha not helping me out . I gave to repair that tank panel for 2 times . they repair it again its getting displaced . really not happy with yamaha manufacturing. Worst experience from yamaha dealership
                      Verified Support
                      Oct 05, 2019
                      Yamaha Motor India Customer Care's response
                      Dear Sachin Padasalgi,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                      Regards,
                      Team Yamaha
                      4th service if service charge payable or not.
                      Yamaha Motor India Customer Care's response, Nov 8, 2019
                      Verified Support
                      Dear RENJITH Moolakadavil,

                      Greetings from Yamaha,
                      We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                      User name
                      Mobile number
                      Email id
                      Chassis number
                      Nature of Complaint
                      Concerned dealership
                      Retail date
                      Address (if possible)
                      You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                      Regards,
                      Team Yamaha
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                        J
                        from Pune, Maharashtra
                        Oct 2, 2019
                        Resolved
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                        Resolved

                        Address: 500032

                        I had given my bike for servicing at pearl yamaha gacchibowli, hyderabad enterprise (Authorised dealer for yamaha motor pvt ltd) last month sep-2019. After servicing i am facing many problem like break sounds and all. I asked showroom person to repair this but they said that u can come saturday and all. Last 20 days i am asking them to repair. But they are ignoring. Please suggest me what should i do.
                        Nov 4, 2019
                        Complaint marked as Resolved 
                        Yamaha Motor India customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 03, 2019
                        Yamaha Motor India Customer Care's response
                        Dear [protected]@gmail.com,

                        Greetings from Yamaha,
                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                        User name
                        Mobile number
                        Email id
                        Chassis number
                        Nature of Complaint
                        Concerned dealership
                        Retail date
                        Address (if possible)
                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                        Regards,
                        Team Yamaha
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                          A
                          ANNADURAI .T
                          from Delhi, Delhi
                          Oct 1, 2019
                          Report
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                          Address: 509, MKN Rd, Hudco Colony Layout, Alandur, Chennai, Tamil nadu, 600016

                          I have purchased yamaha fzs version 3.0 model bike this year 2019 from bikerz yamaha, alandur, chennai, tamilnadu. During delivery i was not informed about bike break in period (First 1000km), without knowing break in period i drove my bike harshly after 1000km i came to know about break in period. Now i am worrying about this.
                          Please tell me, is any remedial measures? And why they did not inform about break in period during delivery?
                          Yamaha Motor India customer support has been notified about the posted complaint.
                          I have recently bought a Yamaha Fascino from the Gurgaon sector 38. I have not been issued RC. There are missing accessories, which were promised at the time of purchase and not yet delivered. The dealership offers no help at all.
                          It been over one month that i have been chasing them. Bad support and reluctance to work.
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                            Praka949
                            from Bengaluru, Karnataka
                            Oct 1, 2019
                            Resolved
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                            Address: No-27, 3rd cross, outer ring road, marathalli, near kala mandir, opposite to US Pizza, Bangalore-560037, Bangalore, Karnataka, 560037

                            I had given my bike for servicing at panache enterprise, marathalli (Authorised dealer for yamaha motor pvt ltd), after few day bike was not moving smoothly, i met with the guy, he told me just see it for few more days and then come. One day suddenly my bike not moving at all. I had no other option to drag my bike to a mechanic near to my home. Then he told clutch plate has broken he changed it change the engine oil. When was moving, i reached to service center told the entire story to service, they made a bill of around rs 5000/- (Last time they took 4000/- around). Again my bike stopped at mid of the way. I struggled a lot to park my bike to one of my friends house. Can anybody tell what mistake i have done.. I paid so much amount to service center and the service i got is very painful. They have looted me.. I know that this complain will not work out but still i'm writing my story

                            Your suffering customer,
                            Ved prakash
                            [protected]
                            Dec 10, 2019
                            Complaint marked as Resolved 
                            Yamaha Motor India customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2019
                            Yamaha Motor India Customer Care's response
                            Dear Ved prakash,

                            Greetings from Yamaha,
                            We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                            User name
                            Mobile number
                            Email id
                            Chassis number
                            Nature of Complaint
                            Concerned dealership
                            Retail date
                            Address (if possible)
                            You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                            Regards,
                            Team Yamaha
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                              Mohammed Safeer S
                              from Chennai, Tamil Nadu
                              Sep 30, 2019
                              Resolved
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                              Address: Kothanur Post, Geddalahalli, 560077

                              Today (30th sep'19) i went to pacer motors pvt ltd, kalyan nagar, bangalore; to buy yamaha facsino. I even booked the vehicle and they said by evening i will get it. The accessories which they give here is in very bad quality. Especially the seat cover and the floor mat. When i talk to the representatives, they said they have only this, and they cannot do anything about it.

                              I saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But, he himself have an attitude of "if you want you buy it" kind of. Is this is the way to talk to a customer? I have seen many bad reviews about this showroom in google (If you search with this showroom name you will get it). But still i came here because of yamaha and this showroom is near to my home.

                              I would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

                              I am sure, i will definitely not going to suggest yamaha to any of my friends from now on. I waited there the whole day but still didn't to got my vehicle delivered.

                              Again, i am worried on the service of my vehicle. If this is the attitude while i buy a vehicle, just imagine what will be there when i go for service? Normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers.

                              I hope there will be some necessary steps taken from your end to address these issues. Also please make sure good quality accessories will be delivered along with the vehicle. Even though they said they will be giving side mirror and side stand along with the vehicle; actually that needs to be paid. But here they are giving it as festival offer. I am surprised and first time am hearing that the basic things like this, which needs to be a necessary accessories for all vehicles, we need to pay separately for it.

                              Nothing more to say... A very bad day i had today. Waste of a full day, hope i will get the vehicle at least tomorrow. Fingers crossed and expecting some action on this.

                              Regards
                              Safeer
                              [protected]
                              Dec 18, 2019
                              Complaint marked as Resolved 
                              Yamaha Motor India customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 09, 2019
                              Yamaha Motor India Customer Care's response
                              Dear Mohammed Safeer S

                              Greetings from Yamaha,
                              We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                              User name
                              Mobile number
                              Email id
                              Chassis number
                              Nature of Complaint
                              Concerned dealership
                              Retail date
                              Address (if possible)
                              You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                              Regards,
                              Team Yamaha
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                                Praveen5614
                                from Coimbatore, Tamil Nadu
                                Sep 30, 2019
                                Resolved
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                                Address: Coimbatore, Tamil Nadu

                                Name : praveenkumar
                                Contact : [protected]

                                Purchased fzs fi v3 on sep 02 2019 at cag enterprises coimbatore, tamilnadu.
                                In just 2 weeks (500km) after purchase facing gear shifting issue (Very hard and unable to shift gears).
                                I already mailed this to [protected]@yamaha-motor-india.com
                                Req-4822 iym:0016548
                                They instructed me to visit dealer, they are ready to serve u.
                                So visited service center for my complaint and also for 1st service on[protected]. After service they said the problem is resolved. But still i am facing the problem. Unable to ride the bike.
                                I want refund or replacement if the issue not rectified by yamaha.
                                Dec 30, 2019
                                Complaint marked as Resolved 
                                Yamaha Motor India customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 09, 2019
                                Yamaha Motor India Customer Care's response
                                Dear Praveen,

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
                                I have order my yamaha bike all part's its was an acident and broke my hedlight tail fairings back light and more item I will order after 1 month ago but it's not delivered naw .yamaha service is so bad ..
                                Yamaha Motor India Customer Care's response, Oct 3, 2019
                                Verified Support
                                Dear Ajoy Garai

                                Greetings from Yamaha,
                                We request you to please provide details of your complaint at [email protected], so that we can process the complaint further. The following details are mandatory:
                                User name
                                Mobile number
                                Email id
                                Chassis number
                                Nature of Complaint
                                Concerned dealership
                                Retail date
                                Address (if possible)
                                You can also register your complaint at our Toll free number 18004201600, Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                Regards,
                                Team Yamaha
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                                  H
                                  Hari Raj Trs
                                  from Guntur, Andhra Pradesh
                                  Sep 29, 2019
                                  Resolved
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                                  Address: Jangaon;Sri Shirdi motors

                                  Dear manager,

                                  I have been suffering with yamaha fzs new version which is purchase last years, now reading showing that 13, 000 kms.

                                  My above vehicle has issue with starting and not starting at all, the digital meter not showing any thing, apart from that engine trouble indicators is blinking.

                                  I approached nearby service center, i. E., mettuguda, secunderabad which is near to me and also i approached show room at jangaon (Sri shirdi motors) where i bought the above vehicle.

                                  These two service centers are not responding at all, especially the show room, jangaon is irresponsible in this issue.

                                  Kindly resolve this issue by instructing the concerned people.

                                  With regards,

                                  B. Hareesh,
                                  Ts 27 b 6355
                                  [protected]
                                  Nov 1, 2019
                                  Complaint marked as Resolved 
                                  Yamaha Motor India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 01, 2019
                                  Yamaha Motor India Customer Care's response
                                  Dear B. Hareesh,

                                  We regret for the inconvenience caused.

                                  As per your discussion with our Customer Care Executive please coordinate with the concerned Authorized Yamaha Service Centre.

                                  In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

                                  Regards,
                                  Team Yamaha India
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                                    SUNNY BAQAR
                                    from Dewa, Uttar Pradesh
                                    Sep 28, 2019
                                    Resolved
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                                    Address: C/O AMAFH BULLET CENTER, 463/79 NAIPEAR ROAD II, THAKURGANJ CHOWK, Lucknow, Uttar Pradesh, 226003

                                    Dear Sir/Mam
                                    Today i have given the bike for 1st service at Republic auto sales
                                    but as per given time bike not complete, and before i sending guy i have the with service centre they reply send 500Rs and your bike also complete when the guy reach they reply meeting is going on u have to wait.
                                    But quary is that at given time u not provide the bike then this is the 1st and last impression.i an not satisfied for this
                                    Nov 1, 2019
                                    Complaint marked as Resolved 
                                    Yamaha Motor India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 01, 2019
                                    Yamaha Motor India Customer Care's response
                                    Dear SUNNY BAQAR,

                                    Greetings from Yamaha,
                                    We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                    User name
                                    Mobile number
                                    Email id
                                    Chassis number
                                    Nature of Complaint
                                    Concerned dealership
                                    Retail date
                                    Address (if possible)
                                    You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                    Regards,
                                    Team Yamaha
                                    Yamaha please loncha rd 350 new
                                    worsion royal enfild loncha new worsion jawa loncha new worsion
                                    but yamaha not lonching rd 350
                                    rx 100 i requested yamaha authority please loncha your old
                                    models
                                    Yamaha Motor India Customer Care's response, Oct 4, 2019
                                    Verified Support
                                    Dear SHOUKATALI SAIYADALI,

                                    Thank you for writing us. As of now we do not have any update on the Re-launch of Yamaha RX100 model.

                                    For more details on the update please visit our website yamaha-motor-india.com .

                                    Regards,
                                    Team Yamaha India
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                                      Partha Deshpande
                                      from Daund, Maharashtra
                                      Sep 28, 2019
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                                      Address: 411051

                                      This is regarding my fz25. I have bought the vehicle from charaple motors, islampur in december 2017. Meter reading is approximately 31000 kms as of now. Rto passing number is mh10cy 2347.

                                      I was facing vibration problem and some unusual noise from engine was noticed. I immediately taken the bike to samarjeet yamaha, pune. Its been almost 3 weeks now, still there is no precise fault detection been done regarding the problem. Using the trial and error method, one by one things are been checked.

                                      First i had been told the problem is regarding the crank, then after told that the problem is regarding the clutch drum, and today i have been told that the problem is regarding the bearings. The bike being in warranty i am not able to uderstand why this much time delay is caused.

                                      No one has the calliber to uderstand the exact problem and now the authorised dealer has raised his hands saying me and yamaha have to deal internally and get this sorted. The dealer is not responsible for the issues and not going to get the bike cleared and keep it as it is. This is really pathetic answer and not at all accpetable.

                                      I was facing problem since last 2 servicing i have done. I had even mentioned about the problem i am facing for gear shifting, and excess vibrations noticed while driving. Unfortunately and carelessly it was not been taken that much seriously and just regular bike servicing was done.

                                      My bike is under warranty and the warranty letter covers all affected parts, as its clearly written over there. All documents are provided already to respective yamaha dealers.
                                      Still yamaha is trying to raise their hands and giving irresponsible answers and not working on my vehicle.
                                      Yamaha Motor India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 01, 2019
                                      Yamaha Motor India Customer Care's response
                                      Dear Partha Deshpande,

                                      Greetings from Yamaha,
                                      We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                      User name
                                      Mobile number
                                      Email id
                                      Chassis number
                                      Nature of Complaint
                                      Concerned dealership
                                      Retail date
                                      Address (if possible)
                                      You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                      Regards,
                                      Team Yamaha
                                      Oct 03, 2019
                                      Updated by Partha Deshpande
                                      All the required details and documents are already been provided to the concern service station.

                                      Even the service provider is not receiving satisfactory revert backs from Yamaha.

                                      This doesnt go with the image Yamaha carries in the market. Its been almost a month my bike is at Yamaha service station and still unresolved and treated.

                                      Pathetic..!! Really...
                                      Oct 03, 2019
                                      Updated by Partha Deshpande
                                      The detailed complaint is already been raised on the Yamaha Portal.
                                      No response from there too..

                                      I have raised a compliant here only after doing all necessary formalities and waiting for the revert and conclusion from Yamaha for more than enough time. Refer attached complain details.

                                      Request you to please not kill the time anymore and conclude with my Bikes concern at earliest.

                                      Verified Support
                                      Oct 04, 2019
                                      Yamaha Motor India Customer Care's response
                                      Dear Partha Deshpande,

                                      We regret for the inconvenience caused.

                                      We request you to please coordinate with the concerned Authorized Yamaha Service Centre.

                                      In case of any issue please feel free to contact us at [protected]@yamaha-motor-india.com or Call us at Toll Free Number:[protected].

                                      Regards,
                                      Team Yamaha India
                                      Oct 04, 2019
                                      Updated by Partha Deshpande
                                      I am continously in touch with the so called Authorsied Yamaha Service Centre.
                                      Unfortunately they are are not enough responsible and sensible towards the client.
                                      Stop bluffing customers. Or else i would case a file against Yamaha officialy in the court.
                                      Dont test customer's patience.
                                      All the required details and documents are already been provided to the concern service station.

                                      Even the service provider is not receiving satisfactory revert backs from Yamaha.

                                      This doesnt go with the image Yamaha carries in the market. Its been almost a month my bike is at Yamaha service station and still unresolved and treated.

                                      Pathetic..!! Really...
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                                        Praveen Lêo
                                        from Kaveripattinam, Tamil Nadu
                                        Sep 28, 2019
                                        Resolved
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                                        Address: 605008

                                        I buy my r15v3 at month of april 2019... But im not satisfied because it is not giving enough pick up only going at speed of 120kmph. But my neighbour's r15v3 is going at 145kmph and engine sound is different and vibrations are there...
                                        Why my 5 months old new bike is like this...
                                        I dont know what to do now...
                                        My bike engine is not better...
                                        Plz i need result for this
                                        Dec 10, 2019
                                        Complaint marked as Resolved 
                                        Yamaha Motor India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 09, 2019
                                        Yamaha Motor India Customer Care's response
                                        Dear Praveen Lêo

                                        Greetings from Yamaha,
                                        We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
                                        User name
                                        Mobile number
                                        Email id
                                        Chassis number
                                        Nature of Complaint
                                        Concerned dealership
                                        Retail date
                                        Address (if possible)
                                        You can also register your complaint at our Toll free number [protected], Monday to Friday between 8:00 A.M. to 8:00 P.M.

                                        Regards,
                                        Team Yamaha
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