Yamaha Motor India Complaints & Reviews

Dear sir/ madam,
I have been charged rs. 150/ for servicing of my yamaha fz version 3.0 bike. As per the information given by the show room where i faced the charge, four number of my free service coupon has been utilized illegally. I had used only 2 number of free service coupon in 2 different showroom during the servicing of my bike. I have neither crossed the kilometer range nor the time period o[censored]sing the free coupon.
I...

I had provided my bike for servicing. But there had been very pathetic provision of service. Did not expect it from yamaha. First the spares are not present and i wonder why the service store is present. Second i get a call that vehicle has been serviced but when i spend my time money and energy the bikes not been serviced. Later on a call comes in that it will take time to service and spares are not present. I am supposed to get the spares and provide to them. Like what the hell.

Took delivery of an fz25 monster edition at orpi agencies, dealer of yamaha at coimbatore. The dealer registered my bike with a wrong rto. When i raised the issue with him, they were unresponsive. Wrote mails to yamaha india about this and no response form the company either. Their contact number[protected] doesn't connect at all, seems to be an inactive number to avoid customer complaints. No wonder, you are going down yamaha.

5 time servi no problem solu, plzz help and were are my bike
No ans me no call ans

No bike service & my bike service time 2day no give my bike and bike is
Undar service room 2 day no ans dealers&staff plzz give mee my bike

Running bike off bike back side one side going

Bike give not and not service my bike
Hardly problem plzz my complaint resule

Expecting some action on this.

I have bought a yamaha fzs-fi v 3.0 abs on 30/6/2019, i am facing the issue of my rear tire air ends with every next 4 days continue due to faulty rim or tyre from purchasing date. Sub-dealer also checked the tyre & they have confirmed that the rim is faulty. He was also contact with mr. Gajendra sharma dealer of samrat motors ghaziabad. But they were no any response from very long time about the issue or replacement. I am waiting for resolve this issue but still didn't to got any solution.

So i had decide & go to the direct the dealer i saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But he himself have an attitude i have seen many bad reviews about this showroom in google.

I am worried on the service or complaint of my vehicle, normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers. i would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

I am waiting for resolve this issue but still didn't to got any solution. (3 months) still pending.

If this complaint will not be resolved with in a week so am sure, i will definitely not going to suggest yamaha to any of my friends from now on. Expecting some action on this.

Purchased from sub-dealer of samrat motors- shiva motors ([protected]) garh-delhi road, opp. Kanha shyam mandap, pilkhuwa (Hapur) invoic no. Is 014 of sub-dealer of samrat motors yamaha, 74/2, kirana mandi, ram nagar, baghbhathyari, naya ganj, ghaziabad, uttar pradesh 201001. Contact person mr. Gajendra sharma contact details-[protected]

I bougt a saluto bike by trusting the brand name of yamaha. Am a satisfied owner of the bike but there are some notable cons.

1. The front mudguard got damage by bumber while putting sudden breakes and in some improper. When i asked the dealer they said al the vehicles are having the same issues. They changed the pumber but isn't attractive. Whenever some one sees my new bike it will get noticed.
2. Disc got rusted after 3 drives in the rain

I booked bike in Motor world, silk board, bangalore, but executives who were in showroom was not treated me well. This is unfair that one of leading companies executives who all are showroom behave like this. There is a etiquette to talk with customer. Even I felt to drop out, but some how I controlled and book that bike. Kindly take of those thing, it's a worst experience for me.

My r15 tank panel getting displaced again and again. And yamaha service station not helping me out. Am facing this problem right from the time i owned my r15 8 nov 2018. Yamaha not helping me out. I gave to repair that tank panel for 2 times. They repair it again its getting displaced. Really not happy with yamaha manufacturing. Worst experience

I had given my bike for servicing at pearl yamaha gacchibowli, hyderabad enterprise (Authorised dealer for yamaha motor pvt ltd) last month sep-2019. After servicing i am facing many problem like break sounds and all. I asked showroom person to repair this but they said that u can come saturday and all. Last 20 days i am asking them to repair. But they are ignoring. Please suggest me what should i do.

I have purchased yamaha fzs version 3.0 model bike this year 2019 from bikerz yamaha, alandur, chennai, tamilnadu. During delivery i was not informed about bike break in period (First 1000km), without knowing break in period i drove my bike harshly after 1000km i came to know about break in period. Now i am worrying about this.
Please tell me, is any remedial measures? And why they did not inform about break in period during delivery?

I had given my bike for servicing at panache enterprise, marathalli (Authorised dealer for yamaha motor pvt ltd), after few day bike was not moving smoothly, i met with the guy, he told me just see it for few more days and then come. One day suddenly my bike not moving at all. I had no other option to drag my bike to a mechanic near to my home. Then he told clutch plate has broken he changed it change the engine oil. When was moving, i reached to service center told the entire story to service, they made a bill of around rs 5000/- (Last time they took 4000/- around). Again my bike stopped at mid of the way. I struggled a lot to park my bike to one of my friends house. Can anybody tell what mistake i have done.. I paid so much amount to service center and the service i got is very painful. They have looted me.. I know that this complain will not work out but still i'm writing my story

Your suffering customer,
Ved prakash
[protected]

Today (30th sep'19) i went to pacer motors pvt ltd, kalyan nagar, bangalore; to buy yamaha facsino. I even booked the vehicle and they said by evening i will get it. The accessories which they give here is in very bad quality. Especially the seat cover and the floor mat. When i talk to the representatives, they said they have only this, and they cannot do anything about it.

I saw a person who sitting inside a cabin, who so called boss/owner of this showroom. I thought to give a feedback about this to him so that he might be able to help me with my issues. But, he himself have an attitude of "if you want you buy it" kind of. Is this is the way to talk to a customer? I have seen many bad reviews about this showroom in google (If you search with this showroom name you will get it). But still i came here because of yamaha and this showroom is near to my home.

I would suggest you to give some proper training to your employees and the agencies on how to deal and talk with customers. Yes i understand you might be already doing that, but you should stay seriously thinking on the showroom owners or so called bosses behavior also with the customers.

I am sure, i will definitely not going to suggest yamaha to any of my friends from now on. I waited there the whole day but still didn't to got my vehicle delivered.

Again, i am worried on the service of my vehicle. If this is the attitude while i buy a vehicle, just imagine what will be there when i go for service? Normally there will be some good behavior at the time of purchase. But here purchase time only its worst. And where will i complain? The so called owner or boss himself doesn't knows the importance of the customer or customer satisfaction or how to talk or behave with customers.

I hope there will be some necessary steps taken from your end to address these issues. Also please make sure good quality accessories will be delivered along with the vehicle. Even though they said they will be giving side mirror and side stand along with the vehicle; actually that needs to be paid. But here they are giving it as festival offer. I am surprised and first time am hearing that the basic things like this, which needs to be a necessary accessories for all vehicles, we need to pay separately for it.

Nothing more to say... A very bad day i had today. Waste of a full day, hope i will get the vehicle at least tomorrow. Fingers crossed and expecting some action on this.

Regards
Safeer
[protected]

Name : praveenkumar
Contact : [protected]

Purchased fzs fi v3 on sep 02 2019 at cag enterprises coimbatore, tamilnadu.
In just 2 weeks (500km) after purchase facing gear shifting issue (Very hard and unable to shift gears).
I already mailed this to [protected]@yamaha-motor-india.com
Req-4822 iym:0016548
They instructed me to visit dealer, they are ready to serve u.
So visited service center for my complaint and also for 1st service on[protected]. After service they said the problem is resolved. But still i am facing the problem. Unable to ride the bike.
I want refund or replacement if the issue not rectified by yamaha.

Dear manager,

I have been suffering with yamaha fzs new version which is purchase last years, now reading showing that 13, 000 kms.

My above vehicle has issue with starting and not starting at all, the digital meter not showing any thing, apart from that engine trouble indicators is blinking.

I approached nearby service center, i. E., mettuguda, secunderabad which is near to me and also i approached show room at jangaon (Sri shirdi motors) where i bought the above vehicle.

These two service centers are not responding at all, especially the show room, jangaon is irresponsible in this issue.

Kindly resolve this issue by instructing the concerned people.

With regards,

B. Hareesh,
Ts 27 b 6355
[protected]

Dear Sir/Mam
Today i have given the bike for 1st service at Republic auto sales
but as per given time bike not complete, and before i sending guy i have the with service centre they reply send 500Rs and your bike also complete when the guy reach they reply meeting is going on u have to wait.
But quary is that at given time u not provide the bike then this is the 1st and last impression.i an not satisfied for this

This is regarding my fz25. I have bought the vehicle from charaple motors, islampur in december 2017. Meter reading is approximately 31000 kms as of now. Rto passing number is mh10cy 2347.

I was facing vibration problem and some unusual noise from engine was noticed. I immediately taken the bike to samarjeet yamaha, pune. Its been almost 3 weeks now, still there is no precise fault detection been done regarding the problem. Using the trial and error method, one by one things are been checked.

First i had been told the problem is regarding the crank, then after told that the problem is regarding the clutch drum, and today i have been told that the problem is regarding the bearings. The bike being in warranty i am not able to uderstand why this much time delay is caused.

No one has the calliber to uderstand the exact problem and now the authorised dealer has raised his hands saying me and yamaha have to deal internally and get this sorted. The dealer is not responsible for the issues and not going to get the bike cleared and keep it as it is. This is really pathetic answer and not at all accpetable.

I was facing problem since last 2 servicing i have done. I had even mentioned about the problem i am facing for gear shifting, and excess vibrations noticed while driving. Unfortunately and carelessly it was not been taken that much seriously and just regular bike servicing was done.

My bike is under warranty and the warranty letter covers all affected parts, as its clearly written over there. All documents are provided already to respective yamaha dealers.
Still yamaha is trying to raise their hands and giving irresponsible answers and not working on my vehicle.

I buy my r15v3 at month of april 2019... But im not satisfied because it is not giving enough pick up only going at speed of 120kmph. But my neighbour's r15v3 is going at 145kmph and engine sound is different and vibrations are there...
Why my 5 months old new bike is like this...
I dont know what to do now...
My bike engine is not better...
Plz i need result for this

Hi, i already mail u abt my bike issue. I own r15 motostar. But suddenly bike was not starting so i went to sevice center n they told me abt bike motor should be chg n it's chargeable rs 7085. I agree to pay that amt. But after 1 weak same issue in my bike i told abt my problem to service center again they told me u hv to chg bike motor rs 7085 again i mean i jst pay before weak again i hv to pay for this. I purchased this bike 17 jan 2019 it's jst 6 month. Very disappointed with your yamaha's services.

I have bought a yamaha fz150 on 14/6/2019. On 13/9/2019, we noticed that both tyres mag wheels were damged. All the details of the damage were given to the company, dealer, initially dealer asked us to get it repaired from outside, however on our insistence they said they will do it under insurance. When we insisted that since it is only 3 months how can wheels get damaged? The company was of the view to contact the dealer only and we have nothing to do about it. Despite reminders they stuck to we have nothing to do about it let the dealer decide. I would want that such a reknowned brand is so customer unfriendly. Invoic no. Is116 of shree sai automobiles, patlipada, ghodbunder road, thane west. For bike me1rg4494k0009507

I owned this bike last may paid ready cash of inr 1640000.Until today suffering lot of irritating complaints from this one such as follows...
Head light unit shivering drastically while running, after show this to service centre it will partially rectified, feel doubt from it then i check it, will see they just wound &fix it by an insulation tape, (please note-not get value for money ).Next is tappet& engine noise(not just tappet sound), such an irritating uncomfortable riding, noisy engine, (please see the video), feel abnormal vibration to all over the bike, like get electrical shock.smoothless& un comfortable, fuel sensor not working properly, i always keeping fuel approx 3 litters in tank to protect fuel pump&bike will go oneside (leftside), while ridings70- 80 it will feel shivering, will go 5-6 times to showroom kambra motors, perinthalmanna, malappuram kerala, buy bike from this showroom.
Hope u understand my problems & feelings, please take care of it, also attached a video with this.