[Resolved]  Yamaha Motor India — Yamaha FZ V3 - ABS motor failure

Hi team,

I am Mani Bharathi P from Chennai. I have purchased Yamaha FZ V3 in 2019. For last three months I am facing brake failure issue . When i checked with my dealer, they said ABS motor failed . While asking them the root cause, they said it is a manufacturer defect of the vehicle and also most of the fz v3 users are facing this issue .Since most of the users of fz V3 facing this issue - can it be ignored ? Also they are saying it will cost 14 k for replacement. When it is a manufacturer defect why i need to pay it for replacement? Brake failure is a serious issue and it occurred randomly which is a threat for consumers. Please look into this and replace my ABS motor ASAP for free since it was not our fault.

Owner name : Mani Bharathi P
Bike model year : 2019
Bike number : TN11AP6084
Contact number: 9840***814
Dealer : Kiran motors, OMR SALAI, ELAVANTHANGAL, THAIYUR, KELAMBAKKAM -603103
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Sep 23, 2022
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2022
Yamaha Motor India Customer Care's response
Dear Mani Bharathi P,

We regret for the inconvenience caused.
We request you to please provide details of your complaint at [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:
User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)
You can also register your complaint at our Toll free number [protected], Monday to Friday between 09:30 A.M.to 6:00 P.M.

Regards,
Team Yamaha
 
2 Comments

Comments

Hi team,

I am Dhanushkodi from tirunelveli. I have purchased Yamaha FZ V3 in 2021. For last three months I am facing brake failure issue . When i checked with my dealer, they said ABS motor failed . While asking them the root cause, they said it is a manufacturer defect of the vehicle and also most of the fz v3 users are facing this issue .Since most of the users of fz V3 facing this issue - can it be ignored ? Also they are saying it will cost 13k for replacement. When it is a manufacturer defect why i need to pay it for replacement? Brake failure is a serious issue and it occurred randomly which is a threat for consumers. Please look into this and replace my ABS motor ASAP for free since it was not our fault.
Name- Dhanushkodi k
Vehicle no- TN72BS2796
mail id - [protected]@gmail.com
Dealer- innovative motors, palayamkottai, Tirunelveli.
Contact no- [protected]
I am Aravindan from Vellore. I have purchased Yamaha FZ V3 in 2019. For last three months I am facing brake failure issue . When i checked with my dealer, they said ABS motor failed . While asking them the root cause, they said it is a manufacturer defect of the vehicle and also most of the fz v3 users are facing this issue .Since most of the users of fz V3 facing this issue - Also they are saying it will cost 14 k for replacement. When it is a manufacturer defect why i need to pay it for replacement? Brake failure is a serious issue and it occurred randomly which is a threat for consumers.

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