[Resolved] Yatra.com — gift vouchers

Praveenkumar Ponnam

Address:

karve raod, Kharadi, Pune, Maharashtra, 411014

Yatra Egift Vouchers does not allow to fully redeem of the value, This will cause the user to left over the voucher money to the company. it is not fair trade policy by saying terms conditions which is not commonly available to all users.

I had a bad experience of redeeming 4000 vouchers against 1500. they redeemed 1499 and the remaing amount they are not refunded to and transferred to my profile.

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Apr 27, 2019

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greetings from Yatra.com!

This is in reference to your query dated 23rd Mar'19 under booking reference number[protected].

We would like to inform you that we have shared the terms and conditions of gift voucher with you where in once used the GV can not be re used or re validated, if the booking amount is lesser then the voucher value the remaining amount would be expired and can not be re used. Should you require any other assistance. Feel free to write us back

Best Regards,
Yatra Care !