Yatra Online / YatraTrip.in Complaints & Reviews

Yatra Egift Vouchers does not allow to fully redeem of the value, This will cause the user to left over the voucher money to the company. it is not fair trade policy by saying terms conditions which is not commonly available to all users.

I had a bad experience of redeeming 4000 vouchers against 1500. they redeemed 1499 and the remaing amount they are not refunded to and transferred to my profile....

I have been calling yatra for my refund since jan 24, 2019. The ticket was cna celled by the airlines. And the money has been refunded to yatra by the airline but yatra people everytime say that they will refund but now its like 2 months i haven't got my refund yet. I have already raised a complaint to yatra which they told like they will refund in 24 hours, (And that happened more than a month ago) but still i have not received my refund...

At the outset i had booked 3 tickets from goa to kolkata vide pnr no. Fk9j2h and yatra reference no.[protected] in flight no. 6e-803. The airlines cancelled the flight due to operational issues and booked me in other flight causing inconvenience. Since other flight timing was not fitting my schedule i had to cancel tickets wherein indigo promised me full refund. Indigo sent me credit note no. Ga2181903ab27810 dated 7th march 2019 for rs...

I have booked ticket for goa from delhi and didnot receive any ticket or pnr from yatra.
My ac is showing amount debited from ac. Update: inr 8, 380.00 debited from a/c xx9451 on 19-mar-19. Info: upi-0103sl00ipay-yatra.com@icici-pay[protected]yatra tez payment.
I have attached google pay transctn screenshot where it shows amt paid to yatra....

Hello Team,
This is in regards to my booking reference number[protected], which I have cancelled this morning. My refund was supposed to be INR 2205 as per an email from yatra and also IRCTC. But later refund status email says that only 1280 INR will be refunded to my account. Can you please check and confirm that right amount gets refunded.
Thanks....

Dear yatra,
Its a bad experience for me to make a online booking with you this time under booking reference number[protected]. As i booked a round trip on[protected] and due to some technical reason flight has been cancelled by the jet airways. As per the law u have to refund my complete amount of fare but instead to refund the full amount you just refunded (4912) / 5200.

I get the transaction reference number...

*worst yatra service and support*
I have done this booking on 08th march. I have been continuously calling yatra support, seller extension and sending emails but no response. Support daily raising request and telling me same thing that i will get call withing few hrs but not response at all.

Reference no. 17791043
Destination bali
Duration 6 nights / 7 days
Travel start date 27 april, 2019br...

I have book 2 international flight ticket from yatra.com online reference no :[protected][protected]. As there online format they required 2 things first name and last name. So as per passport first name we have put given name which is right and last name is we have put surname. They issued yatra e-ticket rightly given name and surname format but when we cross check with airlines about this ticket they said name formation is not...

I have booked a flight from goa to indore on 28 feb 2019 11:45 pm through yatra.com and as soon as i made the payment i got a mail that you tickets are unconfirmed and amount will credit in your bank within 3-4 days but its 10th of march still not got the money.

When i contact to customer care they say we have not got any booking of this refrence no.

I made the amount using hdfc credit card and payment mode was...

Hi i have booked a hotel in yellagiri for 1 day stay. I was charged to 3249 bucks for that and when i checked the same hotel with another site it was only for 1900. Also my other traveller booked the same room with the amout of 1900 only. After asking the hotel service also we get to know that room is only for 1900 bucks. I don't know why yatra charged us differently and still on this site that hotel is listed for 3249 only.
The hotel...

Sreenadh k menon

11:00 am (19 minutes ago)

To support
Dear sir / madam,

I tried to book flight ticket (Indigo _ delhi-cochin _30th march 2019) from yatra.com on 7th march 2019, however due to some technical issues, the ticket booking was unsuccessful, and the amount got debited from my hdfc credit card. The same issue happened twice.

It was intimated to me that yatra have...

Food is not delivered in gudur station date on 07/03/2019. And that order number is 2141318.
A
I paid amount through online 420 rupees.

Here concern is we are waiting for food in train. But that food is not order means, how will feel very bad situation in that time.

And I given to call them they told like simply will take complaint, will take enqury in 2 days.

When they taking...

I had complained on 26th February when I received SMS giving details of ticket booked. But that was not booked by me and the name on the eTicket was also not mine.
I received an acknowledgement to the complaint on 27th (ID 2251844) but no solution was given yet. How is it possible for someone to book using my cell number. Don't you verify the number by sending an OTP?
Kindly reply at the earliest....

I booked a ticket for bangalore to pune for 26th may, 2019 today at around 12.20pm. I needed to change it to 1st june. I then called their customer care in next 4 hrs, and they mention that the reschedule fare is more than the fresh flight tickets.

Per government rules, 24 hours cancellation is free. But these people are not honoring them.

Booking reference:[protected]...

Thank you for choosing yatra. Your booking is confirmed. The reference number for your flight booking is[protected]. Please note, the airline pnr for indigo 6e-478 (Srinagar to amritsar at 14:45, wed 27 feb 19) is olikmx. Get best deals on the go! Download yatra app @ http://bit.ly/2ngHxPf
This sms i received today. Booking is not done by me. The eticket recd on whatsapp bears someone else's details....

Dear sir, i booked my return tickets for 2 adults from kolkata to mumbai and back on 23rd feb 2019 at 7.12 53 seconds pm. Vide my reference no[protected]. Recvd your confirmation along with tickets for rs16718/. My debit in axis bank credit card is rs 33436/. Contacted axis bank immidiatly and advised to take up matter with you for refund of extra amount..
Please revert back urgently. Tickets were of spicejet flights.
Gandhi...

My booking reference number[protected]
It was a round trip journey delhi to bhubaneswar and back. With partial refund for cancellation. But getting no refund.
I wanted to postpone my return journey date on line but found to be charged heavily. So contacted yatra costomer care and got a advise to do the same after 1st journey. Then due to unavoidable circumstances i wanted total postponement / amendment for both journeys,...

I have booked tickets for kerala-rtc volvo multi axle, bus pnr: k473956 on january 2, the booking reference number:[protected] and passenger name : arunima m g. The kerala-rtc itself has cancelled the bus that day and i had to take another means of transport for my journey. I had a great loss of money and time. I asked kerala-rtc enquiry section and they told that for refund i have to get it from yatra online. So please go through my complaint...

I am highly disappointed with yatra.
I had booked an online ticket with yatra for an international flight.
The booking was not complete but the amount was deducted from my account.
I have called them multiple times, every time their customer care put the phone on hold saying they will get back to us, or check with accounts team.
But never talk about the refund amount.

I have a 10280 rs amount pending...

Sir,
I have booked an air ticket through Yatra website on 09.02.2019. When i booked 1st time Rs.2470/- was deduct from my account. But I din't received ticket at the 1st time. Then i received a call from yatra call center that ur ticket is not confirmed & he insisted me to book again & said that the failure booking amount will be refunded with in 2 to 3 days.On 13th Feb i sent my 1st mail regarding the refund & yatra replied me that...