I have booked a Air India flight ticket from Jabalpur to Delhi on 30th Apr21 of Rs.4549/- for 05th May21 through Yatra.com mobile app. But during lockdown flight was cancelled by Airlines. I called up to Air India customer care and they informed me that they will process my full refund of Rs.4549/- within 5 working days. But I haven't received yet. Again I called up to Air India many times but they answered me that speak with the Yatra.com where you have booked the ticket. And when I called up to Yatra.com they said once they will received the refund from Airlines then they will process my refund. It's more than 4 months now and I haven't received my refund yet. I regularly call up to Yatra.com and even sent an emails as well but not still not getting my refund.
Please help me out to get my refund of Rs.4549/-.
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Dec 13, 2021
Complaint marked as Resolved
Thank you soo much. I have received my refund
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2021
Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would request you to kindly share your Yatra booking reference number and email id to enable us to check the details and assist you. Regards, Yatra Care
Sep 27, 2021
Updated by RatikaS Yatra Booking Ref. No. is[protected] and email id is ratika.[protected]@gmail.com
Oct 07, 2021
Updated by RatikaS Still awaiting for revert on above.
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