[Resolved]  Yatra.com — Refund of cancelled flight

Address:	560076
Website:	www.yatra.com

I booked flightsbkum from Bagdogra - Delhi - Srinagar ( To and fro) on 13th Nov.
Ref #[protected] .
Passengers Name : Tina and Myra.
Travel Dates :
19th Nov From Bagdogra - Delhi
20th Nov From Delhi - Srinagar.
3rd Dec : From Srinagar to Delhi
4th From Delhi to Bagdogra.

Flight from Delhi to Srinagar was cancelled by airlines due to bad weather.
Hence we had to cancel ticket from Srinagar to Delhi as well.
Air India confirmed they have taken necessary action and communicated to Yatra about full refund of the tickets.

However even after calling Yatra several times they have not refunded our money yet.
When we called they said they raised a ticket with Air India as they need confirmation on their ticket ( Yatra ticket numbers: Tina :[protected],[protected]. They said it would take 40 days.
However its more than 2 months now and there is no update from Yatra.
I tried to call them several times but everytime I call they blame Air India. They do not have any information about the refund status, amount.

Kindly assist.