[Resolved] Yatra.com — Unauthorized debit card charges. | |||
This is to bring notice to everyone about the disgraceful experience I had with Yatra.com recently. I intended to book travel tickets to Goa on 26th May. The price was 1, 500 and the offer said the ticket is only 1 rupee, we need to pay 1500 and 1499 is cashback to the yatra account. total 11 thousand rupees was deducted from my debit card automatically without any intimidation(permission). When i tried to clarify with Yatra customer care, there was no proper response from their end. We are very disappointed with the service and want everyone to know about such fraudistic approach of Yatra and warn others. Please be careful when you use such sites - they claim to be offering the lowest price but are indeed offerring a higher price when compared to other similar sites. Better to don't use yatra.com. i[censored] want to help with this please call to to below mentioned number and email. mobile:[protected], email:kiran.[protected]@gmail.com Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
1 Comment | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Our team has tried contacting you thrice. However, failed to reach you as phone was out of coverage area. Would request you to share the your alternate contact number and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
Best Regards,
Yatra Care