[Resolved] Yatra — low refund amount | |||||
Hello, I had booked round flight from yatra.com with go air dated 22 and 24th of january 2019 however accidentally i pressed the wrong month. It was supposed to be on december 2018. Seeing this i cancelled the flight immediately. The refund amount i was going to be paid is very low, i had paid around rs. 10791 but due to air line charges and yatra service charges, i was told that i would only be refunded rs. 471 approx. That is a total loss for me as a student i had to appear exam but due to this i cannot. I lost all my money and i am not satisfied with the refund amount. I cannot go anywhere and this is the only place i hope somebody can hear my grievances. Was this information helpful? | |||||
Dec 20, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 18, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Abishek, Greeting from Yatra.com! We regret the inconvenience caused to you. We would want to inform you that cancellation charges are applicable as per airline and Yatra ticket policy and the same is shared before confirmation. Kindly share your booking reference number for us to assist you. Regards, Yatra Care | |||||
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