[Resolved] Yatra Online / Yatratrip.in — amount debited but booking not confirmed so need refund

Karthl

Address:

600044

Yatra has debited cash for booking a train ticket but ticket was not confirmed

Payment has been done in yatra website through samsung mini pay upi option

Transaction i'd:[protected]
Payment address : [protected]@hdfcbank
Date :[protected]:19:03
Debited amount : 747 rs.

Transaction i'd:[protected]
Payment address : [protected]@hdfcbank
Date :[protected]:40:43
Debited amount : 1048 rs.

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Mar 3, 2020

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2020

Yatra Online / YatraTrip.in Customer Care's response Hi,

Greetings from Yatra.com!

We regret the inconvenience you have gone through. Request you to kindly share your email ID used at the time of booking to enable us to assist you.

Regards,
Amar Preet Singh

Verified Support

Feb 01, 2020

Yatra Online / YatraTrip.in Customer Care's response Hi,

Greetings from Yatra.com!

We regret the inconvenience you have gone through. Request you to kindly share your email ID and contact used at the time of booking at [protected]@yatra.com to enable us to assist you.

Regards,
Yatra Care