[Resolved] Yatra Online / Yatratrip.in — bad response - refund | |||
I try to book a ticket on 19.09.2017 and it is not successfully completed and amount credited to e. Cash and after that also i tried 2 times for various dates but that transaction also get cancelled and the same day i request them to refund my amount to my credit card but i drop mails to your department 5 time even after that mails i didn't received my money till date 13.10.2017 My mail i'd is [protected]@gmail.com Was this information helpful? | |||
Nov 24, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 14, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Muthu, Greetings from Yatra.com! We have received your query & would respond to you at the earliest. Request your patience in the interim. For any assistance you can call us on[protected] /[protected]. For holidays please call on [protected]. Best Regards, Yatra Care Verified Support Oct 14, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Muthu, Greetings from Yatra.com! We are unable to locate the payment details with the email id shared. Kindly share the email id used for the booking or the Yatra reference number and we will be happy o assist you. Best Regards. Yatra Care Verified Support Oct 23, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Muthu, Greetings from Yatra.com! We are unable to locate the payment details with the email id shared. Kindly share the email id used for the booking or the Yatra reference number and we will be happy o assist you. Best Regards. Yatra Care | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com! Would like to inform you that reschedule are applicable as per airline fares rules. Would request you to kindly contact on our call center no. 9555 800 800.
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Yatra Care