[Resolved] Yatra Online / Yatratrip.in — Booked hotel and amount was deducted but not booked yet
S
Shivam Jhod
Oct 10, 2021
Oct 11, 2021
This thread was updated on Oct 11, 2021
I have booked hotel on yatra.com app and amount was deducted but not got any email or confirmation notification from yatra.com kindly do something
My email : [protected]@gmail.com
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Nov 11, 2021
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We are sorry to hear about the issue you faced while making payments on our portal. As checked your amount of INR 2792.00 has been refunded from our end in the same mode of payment used at the time of booking. Please note Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
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