[Resolved] Yatra Online / Yatratrip.in — complaint about service

[Resolved] Yatra Online / Yatratrip.in — complaint about service

K Krishnarajsathish from Nattam, Tamil Nadu

Today i booked bus ticket from tirunelveli to trichy at renugambal travels at 8.30pm in tirunelveli old bustand through your site but the bus driver told me your names are not there in the passenger chart my self krishnaraj and my colleague rajesh, i am totally disappointed, as a energy auditor i will take this issue as a simple thing, mentally i got stressed now. So pl refund my ticket charge as soon as possible Was this information helpful? No (0) Yes (0)
Oct 11, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 05, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Krishnaraj, We understand your concern. Request you to please share your Yatra booking reference number to enable us to assist you. Thank you Sep 05, 2017 Updated by Krishnarajsathish Ref no[protected] Sep 05, 2017 Updated by Krishnarajsathish Pl refund my cash Verified Support Sep 05, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Krishnaraj, We regret the inconvenience caused kindly allow us some time while we get this checked. Best Regards, Yatra Care Verified Support Sep 10, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Krishnaraj, Greetings from Yatra.com! We would like to inform you that we have processed full refund from our end on 09 Sep 2017 for INR 1100.00. In case the payment has been made from a private sector bank the refund will take 2-3 working days to reflect in your account for public sector banks the refund will take up to 7 working days. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected]. Best Regards, Yatra Care
Add a Comment	Share
Submit Close