[Resolved]  Yatra Online / Yatratrip.in — Flight booking unconfirmed

I've booked a round trip for 5 people from Chennai to Dubai for the period 22nd November, 2022 to 29th November, 2022. Apparently the money was deducted from my account but ticket status is reflecting as "Flight Booking unconfirmed" with PNR:[protected]. On going through the issue it was understood that this issue is common with yatra and they don't respond immediately where they mentioned in the mail that their customer care support will reach in 30 mins. It's been 4 hours already and they haven't reached yet and they don't have 24*7 customer support service.

This has to be some horrible experience as the amount debited was not some small amount. Hope yatra team reaches us out on this pretty soon