[Resolved] Yatra Online / Yatratrip.in — flight cancellation | |||
I have booked a airasia ticket from yatra which was mentioned to be refundable ticket. However, now i need to cancel this but it is not showing any refund amount at the cancellation page. On speaking to customer service, they mentioned though details are not provided on the customer front end of the website, at the backend, it is the policy that 2500 inr. Will be deducted. I am getting inappropriate response from customer service. Send you screenshot of booking page. Request your urgent support. Was this information helpful? | |||
Sep 2, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 31, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Guest, Greeting from Yatra.com! Request you to kindly share us the details of the issue you have faced along with your Yatra booking reference number, contact number or registered email ID to enable us to assist you. Regards Yatra Care Verified Support Aug 02, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Guest, Greeting from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards, Yatra Care | |||
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