Yatra Online / Yatratrip.in — flight refund during lockdown cancellation | |||
I booked a flight for me and my daughter for dated 11th april from chandigarh to srinagar with reference # [protected] but flight got cancelled due to lockdown. As per yatra team, airline has credited the refund amount in credit shell which can be used for same destination and same passengers within one year. However indigo flights are not operational on this route so i am not able to use the credit shell that's why i requested for refund but they are not going to refund the amount. Was this information helpful? | |||
|
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We regret the inconvenience and delay in response. We would request you to kindly share us your Yatra booking number for us to check and assist you.
Regards
Yatra Care