[Resolved] Yatra Online / Yatratrip.in — holiday package worst experience paying more no activity

Girish hulimavu

from Delhi, Delhi

Address:

Post Office Road, 560076

I booked for himachal yh4452419 in simla you shown kufri only remaining i made my own for jhaku and mall road. Kullu in plan your cab driver forced me to have river rafting in paraglading.in chandigarh you provide out skirt hotel with consulting me you changed that earlier hotel i paid extra 6500 rs i booked you given me one gift voucher that not valid any where in bangalore in chandigarh also 4 place only i never expect from your end any local tour operator do better then this

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Jun 7, 2019

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Girish,

Greetings from Yatra.com!

This is with reference to your complaint regarding the package under reference ID - YH4452419.

We apologize for the inconvenience you have gone through. We have forwarded the details to our concerned team to look into this on priority and connect with you to discuss this further. Request you to allow us 48 working hours.

Regards,
Yatra Care

May 16, 2019

Updated by Girish hulimavu After checking your details i am again made re submitted what i miss in that your executive Mr deeply pandey he. Said i come back with in 24 hours bur 50 hours till i didn't got anything my mail id girishbhuvan.[protected]@gmail.com @ booking id YH4452419 and [protected] is contact no
According to your plan i miss
In simla
1 mall road
2 wax museum
3 ridge
4 Christ church
5 haha ghar
6 jhaku temple
In manali attractions i didn't know what i miss
1 rotang pass
2 many temple
In chandigarh
1 capital complex
2 open hand
This i know after getting your mail after complications of tour

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Comments

Nivedita Bhattacharya

from Mumbai, Maharashtra

My money has been debited from my account 4025 rupees.. but the ticket confirmation I have not received.. I guess the ticket is not booked somehow it got cancelled.. I need refund of my money

Yatra Online / YatraTrip.in Customer Care's response, May 17, 2019

Verified Support

Dear Nivedita,

Greetings from Yatra.com!

We regret the inconvenience you have gone through. We would request you to kindly share your contact number, registered email ID and amount debited from your account to enable us to assist you. You can also share the details with us at forums@yatra.com.

Regards,
Yatra Care