[Resolved] Yatra Online / Yatratrip.in — I was asked to buy ticket myself at airport, when I already paid Yatra not rrefunded yet.

STanveer

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500032

You guys are crooks and thiefs for no refunding my 25, 500 rupees,

Dear Mr. Tanveer,

Please accept our sincere apologies that it has been almost 2 months that we could not share an update on the closure with refund. Please be informed that there have been numerous exchange of emails which has not resulted into anything good which is why the refund is being delayed.

Please be assured that we are working on your request and will ensure you get your refund as soon as possible.

Regards,
Anuj Chhabra
Assistant Manager - International Holidays
Direct Number: 0124 – 3040500 (Extn:1996)
Yatra.Com |Unitech Cyber Park, Tower D, 6th floor, Sector-39, Gurgaon, India -122001 | [protected]| International Holidays[protected]

Another guy who is involved

Regards,
Deepanshu Sardana
Travel Consultant
Yatra Team
Direct No: [protected]

Yatra.Com | Tel : +[protected] | Tel : |6th Floor Tower D, Unitech Cyber Park, Sec 39, Gurgaon, Haryana – 122002

C

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Jan 6, 2017

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Shahid, Please allow us some time to check the details. Best Regards, Yatra Care

Verified Support

Dec 06, 2016

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Javed,

Greetings from Yatra.com!

Thank you for contacting us and we regret the inconvenience caused. We would like to inform you that we have processed the refund from our end on 05th Dec 2016 for INR26, 000.00. Your bank will take 2-7 business days to credit the amount in your bank account. Hope this resolves your query.

Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected].

Best Regards,
Yatra Care