Yatra Online / Yatratrip.in — improper planning of holiday. lost lots of money | |
Hi team, This is regarding the case of cheating from yatra.com. I have paid 60k in advance to proceed with booking. I have requested for the us visa assistance, but there was no such assistance, which can provide information whether i will be able to get visa on time, before the travel date. But they asked me to go ahead and pay the visa fees. Now there is no appointment for the visa until oct 2019. My travel date is on sept 2019. How is it possible to have a vacation with this kind of planning? I need my complete refund with visa fees as well i. E. 84k Was this information helpful? | |
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Sunil, Greetings from Yatra.com ! Regret the inconvenience you have gone through. Request you to kindly share your Yatra booking reference number and registered email ID to enable us to check the details and assist you further. Thanks. Yatra Care ! Verified Support Aug 07, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Sunil, Greeting from Yatra.com! Thank you for sharing your details. We regret the inconvenience you have faced, kindly allow us time to go through the query and assist you. Request your patience in the interim. Best Regards, Yatra Care Verified Support Aug 10, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Sunil, Greetings from Yatra.com! This is with regards to your International Holiday booking under Yatra booking reference number YH5209348. As per records, our concerned team was in contact with you and this has been discussed. Further, our team have sent an email on your registered email id, request you to kindly check and share the details on the same email thread for our team to assist you. Regards, Yatra Care | |
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