[Resolved] Yatra Online / Yatratrip.in — International flight booking - website error | |||||
I made 2 bookings using the yatra website. Both the payments were deducted from my credit card. There was a payment gateway error in yatra - they are not able to trace my payments. Moreover - there is no confirmation, no acknowledgment - nothing. I had to make several calls - then i got a message that someone from bookings will call me. Nothing happened in 2 days. I am still trying to call and get my issue resolved. I will no more be with yatra - this is the most disgusting customer service i have ever encountered. Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! Regret the inconvenience caused. We request you to please share the email id used for the booking to locate the transaction. Best Regards, Yatra Care Verified Support Jun 29, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience caused. We are looking into your query and our team would respond at the earliest. Request your patience in the interim. Thanks, Yatra Care
Verified Support Jun 29, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We would like to inform tha one amount has been charged under Yatra booking reference number YT23083042 and rest not charged. We are getting the eCash query checked. Please allow us some time. Best Regards, Yatra Care Verified Support Jun 29, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We would like to inform that eCash has been credited in your account. Please check your Yatra wallet account and refer the website for terms and conditions. Best Regards, Yatra Care | |||||
 1 Comment | |||||
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Hi team, I have booked 2 tickets from chennai to kodaikanal on 21st of June and the travel date is on 23rd .. due to some personal issue I would like to cancel this tickets..kindly help me with this.. the registered email I'd is Sangee.[protected]@gmail.com.
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