[Resolved] Yatra Online / Yatratrip.in — manali - yh4360840 | |||
I have called to yatra nearly ten times to refund 25% of the trip amount since the respective spot will be closed in the respective month. I have choosed manali trip from sep 04 to 09 of the same month however i have choosed manali only for solang valley and rohtang pass. Yatra clearly knows that solang valley will be closed in sep and the promised me that my day 2 will be in solang valley. I have explained them very clearly and they are not ready to refund the amount. Let them take flight amount and hotel amount. Such a false promise given to me to book the trip. Can you please have a look. Was this information helpful? | |||
Nov 10, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I trying to book a ticket in yatra website... My amount is deducted but not generated ticket.
Mail. Raghunandan.[protected]@gmail.com
The amount debited reference number I will share sceen short please refund it.
Greeting from Yatra.com!
We regret the inconvenience caused to you. We would like to inform you that refund of INR 800.00 have been processed from our end on 6th Oct 2018 in your same mode of payment. Please note if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Thanks,
Yatra Care