[Resolved] Yatra Online / Yatratrip.in — Money for flight deducted but booking not done
M
Mamta Shree Ojha
Jun 30, 2021
Jun 30, 2021
This thread was updated on Jun 30, 2021
Address:
New Delhi, Chanakyapuri
I was trying to book a ticket in the name of Anshumat Dwivedi for Flight no 6E 5066 Indigo flight scheduled for 14.20 hrs from New Delhi to Patna for July 1 2021. The payment via paytm UPI was successful Order ID 14300621
0049730-[protected] for the amount 4, 495 rupees at 1.28 pm on 30.06.21. But the booking confirmation has not come. Please confirm the booking soon or refuind my money. my mobile is [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We are sorry to hear about the issue you faced while making payments on our portal. As checked your amount of INR 4495.00 has been refunded from our end on 30 JUN 2021. Please note Yatra takes 24 hours to process the refund, if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from a public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment