[Resolved] Yatra Online / Yatratrip.in — my account got debited for an amount of rs.4725 without ticket booking

Srikanth Kvn

from Mumbai, Maharashtra

Address:

Gannamaneni bulliah street, Gunadala, Krishna, Andhra Pradesh, 520004

Today evening at 18.30pm, i have tried online booking of bus tickets for three members by morning star travels ac sleeper bus scheduled to depart at vijayawada benz circle point at 19.45pm. Rs.4725.00 txn was done on card xx2673 on[protected] at rupayyatra online pvt pos/ecom. Txn# s[protected]. No tickets were booked. Unless refunded, kindly register my complaint in consumer forum and see that my deducted amount paid online is refunded with penalty.

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Sep 5, 2019

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Srikanth,

Greetings, from Yatra.com!

This is with reference to your email regarding the payment.

We regret the inconvenience you have gone through. We request you to please share your registered email ID & mobile number so that we can check the details and assist you accordingly.

Regards,
Yatra Care!

Verified Support

Aug 05, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Srikanth,

Greetings, from Yatra.com!

This is with reference to your email regarding the payment.

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards, Yatra Care

Regards,
Yatra Care!