Yatra Online / Yatratrip.in — No refund processed by yatra even after 3 weeks

Address:Yatra Online Pv.Ltd, India

I have booked flight for 16-april - 2020 travel indigo thru yatra and it got cancelled by airlines due to covid-19. Pnr - og7fnf. So, my payment was turned into credit shell and i have applied for refund as per dgca guidelines. Refund initiated and confirmed on april-27-2020 by indigo, that they have transferred to riya travels account by which yatra completed booking. But there is no mail/response from yatra till now. Raised complaint on yatra app maany times, but no proper response from team. Highly frustrating. Please check on it.
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information