[Resolved] Yatra Online / Yatratrip.in — R. Gowri shankar booking ref no:[protected] hotel booking at bhubaneswar refund of cashback of 20% of hotel booking | |||||
Pl refer my booking ref no.[protected] for hotel booking at bhubaneswar but surprisngly u have not intitiated any cashback discount to my account till date contrary to ur message of initiating within 48hrs of checkout. Plase arrange to refund of the discount amount immediately. D/r. Gourishankar Pakalavari street, berhampur (Gm)-760002 odisha Contact no:[protected] Email:[protected]@rediffmail.com Was this information helpful? | |||||
May 21, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 27, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Gourishankar, Greetings from Yatra.com! Regret the inconvenience caused. We are looking into your query and our team would respond you at the earliest. Request your patience in the interim. Best Regards, Yatra Care Apr 01, 2017 prateekgupta1188's response They, are not providing me with the same flight, but it is till showing on their website with higher prices.Classic example of how these big companies dupe small consumer. please help Verified Support Apr 17, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Gourishankar, Greetings from Yatra.com! We would like to inform you that the cashback amount of INR 1526.40 has been refunded to your bank account on 15 Apr 2017. Your bank will take 2-5 business days to credit the same. Hope this resolves your query. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected]. Best Regards, Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
After confirming me the booking, the website has arbitrarily cancelled the booking, as the price of flights have gone up.
Now they are saying we cant confirm the booking but these flights are still shhowing on their yatra wesbite
Greetings from Yatra.com!
We regret the inconvenience caused. We are getting the details checked kindly allow us some time.
Best Regards,
Yatra Care
Greetings from Yatra.com!
We sincerely apologize for the inconvenience caused to you. We would like to inform that your booking stands confirmed and tickets has been sent on your registered email id with us. We request you to please carry the ticket print out along with your photo identity proof.
Best Regards,
Yatra Care