[Resolved] Yatra Online / Yatratrip.in — refund amount has not received till now

[Resolved] Yatra Online / Yatratrip.in — refund amount has not received till now

H Himanshu.tyagi from Delhi, Delhi

Dear sir/ma'am I have proceed for book flight ticket of 5907 rs from bangalore to delhi on 02 april 2019 with yatra.com but due to some technical issue in yatra.com my ticket was not confirmed and my amount debited from my account. I have received a message from yatra.com that my amount will be refunded. After two days on 04 april i have received message from yatra.com that my amount refunded but till now amount has not credited in my account. I have visited in my bank with my yatra reference number but bank says they can't do anything please call to yatra.com All screenshots attached please find. Email. [protected]@gmail.com Transaction id: 0lu[protected]c Reference no.: 1e058748at7608333 Please support Regards Himanshu tyagi Tata motors ltd. [protected] Himanshu. [protected]@tatamotors.com +5 photos Was this information helpful? No (0) Yes (0)
May 23, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 21, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Himanshu, Greetings from Yatra.com! This is with reference to your email regarding the refund under reference ID[protected]. We really apologize for the inconvenience you have gone through. We have checked the details your payment of INR 5907.00 has been processed from our end on 02nd April, 19. The Refund reference number(ARN/RRN) for this transaction is 1E058748AT7608333. In case the credit is not appearing in your account within 7 days of the refund processing date, we would request you to contact the grievance cell of your bank. You should provide them the ARN/RRN number to trace the transaction. Regards, Yatra Care
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