[Resolved]  Yatra Online / Yatratrip.in — refund not yet reflected on my account

Address:Gurgaon, Haryana, 110059
Website:www.yatra.com

Respected sir, i want to raise a complaint against yatra for not providing me back my refund for a sum of rs 5959.00 which was deducted from my debit card. The booking reference number is[protected] for my travel from ndls to ghy railway station. The booking was done on 17th of april, 2018. Its been 10 days till today however, credits are unseen on my account. I even contacted my bank in this regard however no resolution has been yet provided. Hope you will resolve my issue. Thank you.

Edmond singh.
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May 27, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Edmond,

We regret for the inconvenience caused to you!

We have received your query and would respond you at the earliest. Request your patience in the interim.

Thanks
Yatra Care
Verified Support
Apr 26, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Edmond,

Thank you for your patience!

We would request you to kindly share the bank statement from transaction date to till days along with the bank written document to take it forward with the bank.

Best Regards
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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