[Resolved] Yatra Online / Yatratrip.in — refund of money deducted whereas no booking confirmation received | |||||
User id: jasmine patra Traveller 1 name: jasmine patra Age: 47 yrs Gender: female Seat: lower berth (Sleeper class) Traveller 2 name: shantanu choudhury Afe: 7 yrs Gender: male Seat: upper berth (Sleeper class) Date of booking: 16.02.2020 Date of journey: 26.02.2020 From balasore to rourkela Train: utkal express Time of booking: 21:00- 21:30 hrs Phone number to receive ticket: [protected] Was this information helpful? | |||||
Mar 24, 2020 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 18, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Jasmine, Greetings from Yatra.com! We regret the inconvenience you have gone through. Request you to kindly share your registered email ID to enable us to assist you. Regards, Yatra Care Verified Support Feb 18, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Jasmine, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards, Yatra Care Verified Support Feb 20, 2020 Yatra Online / YatraTrip.in Customer Care's response Dear Jasmine, Greetings from Yatra.com! We have received your message however your email ID is still showing protected. Request you to forward your details directly to our email at [protected]@yatra.com So that we can look into it and assist you. Regards, Yatra Care | |||||
Add a Comment | |||||
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment