Yatra Online / Yatratrip.in — Refund on the ticket | |
I have been in touch with Yatra foe a refund on an AIR INDIA ticket vide yatra ref number[protected] It's been months that the refund is not processed, and all the time team asks for additional time A same ticket was booked for my wife with the same airlines and date she received full refund on that ticket I need my refund and compensation from Yatra at the earliest Was this information helpful? | |
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Booking Ref No.[protected]
Yatra Online / YatraTrip.in Customer Care's response, Oct 22, 2021
Verified Support
Hi, Greetings from Yatra.com! We would like to apprise you, that your refund application is pending with the Airline for authorization. Please be rest assured, we are doing all possible to expedite the refund however responses and refunds are delayed beyond normal from the Airline’s end and would update you as soon as we hear from the airline’s end. Regards, Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Oct 26, 2021
Verified Support
Hi, Greetings from Yatra.com! As checked, you are already in conversation with us on the email thread and required information/ details has been shared with you. Should you require any further assistance feel free to write back on the same email thread for us to check and assist you better. Regards, Yatra Care
Still No resolution!!
Yatra Online / YatraTrip.in Customer Care's response, Nov 9, 2021
Verified Support
Hi, Greetings from Yatra.com! We would like to inform you that as per the Airline flight was departed on time. Hence, at present we have not received any information/refund from the airlines. Hence, we would request you to please share the refund confirmation email/document received from the airlines regarding the full refund so that we can coordinate with the airline. Regards, Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Nov 10, 2021
Verified Support
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Greetings from Yatra.com!
Sorry for the trouble caused. We will be happy to assist you, kindly facilitate your booking reference number as the shared booking number is protected. Please be rest assured that we will get this resolved at the best possible.
Regards
Yatra Care