Yatra Online / Yatratrip.in — Regarding Credit Shell | |
I booked ticket from Surat to chennai(INDIGO).My Ref no is [protected], PNR no QQMP2B & LISCSM Date of Travel:27/03/2020.Due to Covid-19 My flight is cancelled, My booking ticket price is not refunded they said amount is in the form of Credit shell use the credit book ticket with in a year.I am not accept this things i need Refund money only. Was this information helpful? | |
|
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We regret the inconvenience. We would want to inform you that as per the airline advisory the ticket cost for both the PNRs is under the airline CS and refund is not permitted from our end. We would request you to kindly connect with the airline directly regarding refund.
Regards
Yatra Care