[Resolved] Yatra Online / Yatratrip.in — Requested for refund and waiting for more than 1.6years
Y
YuvarajMahendran
Jul 3, 2021
Jul 6, 2021
This thread was updated on Jul 6, 2021
I have requested for my flight ticket refund on January 23, 2020. I booked Air India flight ticket through Yatra.com and missed my connecting Air India flight due to bad weather conditions. Air India agreed to refund the whole amount but Yatra is taking more than 1 year 6 months to process my refund. If Air India doesn't have problem in refunding then why Yatra is taking such a long time? Yatra booking reference number[protected].
It clearly seems Yatra need no future customers.
Yuvaraj Mahendran
+49-[protected]
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Aug 7, 2021
Complaint marked as Resolved
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
We regret the inconvenience you have faced, kindly allow us time to go through the details and assist you, we will revert you. Request your patience in the interim.
We would like to inform you that the refund confirmation is still pending from the airline's end. We have already filed your Refund Application with the airline billing and settlement plan prescribed by the Airline. We will notify you as soon as we hear from the airline about your refund status. Request you to kindly wait for 45-65 working days or more for the airline to authorized the RA for the refund.
Refund Application no. [protected] against ticket no. 098-[protected]
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