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Yatra Online / YatraTrip.in

[Resolved]  Yatra Online / Yatratrip.in — seeking for refund

Address:New Delhi, Delhi
Website:yatra.com

Hello, it's been a week passed and my queries went unheard. Yatra reference no.[protected] and the said refund was to be made within a week (Booked on 22nd aug.2017), and i find it being sceptical now, though nothing like the third party should get involved here yet i have been complying with their policies so far and yet again nothing gets resolved.
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Oct 5, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2017
Yatra Online / YatraTrip.in Customer Care's response Dear Karan,

Greetings from Yatra.com!

We are really very sorry for all the inconvenience you have gone through, you refund of INR4520 has already been processed from our end on 22nd Aug. Please allow us some time to get in touch with Bank to check, why the same is not credited in your account.

Best Regards,
Yatra Care
Verified Support
Sep 04, 2017
Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greeting from Yatra.com!

We have shared the refund reference number received from the bank in a separate email registered with Yatra. We would request you to kindly share the same with your bank for the refund details in case your bank denies for the refund kindly share the written document with us and we will take it forward with your bank.

Best Regards
Yatra Care.
Complaint comments 
1 Comment

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Comments

Iss bhosri site pe believe mat karna saala chutiya banata hai, iss ne koshish ki thi mere Airtel money se payment karne ki saala complain register hote hi 2 min baad call kar diya woh bhi Subeh 8am par saala kon sa government office Sunday ko open rehta saala chutiya.. Mujhe call kiya [protected] aur bolta hai tumhara Airtel money block kar diya hai iss maa ki Chut saale kar ke dikha
Reply
Yatra Online / YatraTrip.in Customer Care's response, Sep 4, 2017
Verified Support
Dear Rahul,

We request to kindly elaborate your query along with your booking reference number to enable us to assist you.

Best Regards
Yatra Care
Yatra Online / YatraTrip.in Customer Care's response, Sep 7, 2017
Verified Support
Dear Rahul,

We request to kindly elaborate your query along with your booking reference number to enable us to assist you.

Best Regards
Yatra Care

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