[Resolved]  Yatra Online / Yatratrip.in — Ticket not booked but amount got deducted plzz refund

I was trying to book my rail ticket from yatra app from Patliputra to LTT but due to some technical errors my amount got deducted but tickets was not booked.I tried contacting customer care of yatra but i was unable to connect with them. I also emailed them regarding the issue but i didn't got any call from them, now it's more than 1 hour and I don't know how my money(Rs.11, 317)will be refunded. Please help me to resolve this issue.
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Aug 7, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2021
Yatra Online / YatraTrip.in Customer Care's response
Dear Ujwal,

Greetings from Yatra.com!

We are sorry to hear about the issue you faced while making payments on our portal. We would request you to kindly share with us your email ID used at the time of booking for us to check and assist you further.

Regards
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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