[Resolved] Yatra Online / Yatratrip.in — unconfirmed booking reference[protected] on 8/3/2019

[email protected]

Address:

401, golchha enclave, amlidih, Raipur(c.g)

It was communicated that amount rs 26290/= has been refunded to ecash to my yatra account [protected]@ gmail.com..
In this context, i wish to advise that earlier too, i made an complaint on 18/3/19 & it was communicated that i will be updated regarding progress in the matter within 24 hours but sorry to say that till date i have not received any reply till date i. E.24/3/19.
In this context, i want to say that why ecash account was credited without my consent. Further i request emphatically to take early steps to credit that account number through which my account was debited through internet banking on 8/3/2019.
R. R. Pradhan

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Apr 26, 2019

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Pradhan,

Greetings from Yatra.com!

We really apologize for the inconvenience caused to you. We are getting this checked with our respective team & would request you to wait for 24hrs. Request your patience in the interim. Best Regards, Yatra Care

Regards,
Yatra Care

Verified Support

Mar 25, 2019

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Pradhan,

Greetings from Yatra.com!

This is with regards to your refund under Yatra booking reference number[protected].

We would like to inform you that your refund of INR 26290.00 has been processed from our end on 25'Mar. Please note if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Regards,
Yatra Care