[Resolved]  Yatra Online / Yatratrip.in — yatra cheap service

We had booked for nainital and mussorie package for 5 days for which they charged 32k. After reaching delhi we got a first shock that the driver assigned by them wasn't told about our trip in detail. He was just asked to take us on uttarkhand trip. We were asked to pay for the fuel as his payment wasn't made, 2k was given to fill fuel. He wasn't clear about roads so it took around 13-14 hours to reach nainital.. After reaching nainital we were shocked to see our room.. They said it is a 3star hotel.. But the maintainence was cheaper than local hotels.. Hotel provided hot water only from 6:30-12 in the morning
.. Bedspreads werent changed.. They were dirty.. After a tiff they changed the covers.. Then comes bathroom.. Where we can't close the door completely.. Then next day we had to hire a local taxi in spite of booking a package.. Because driver wasn't aware of the local sightseeing places... Apart from all this.. On 3rd day.. We were asked to pay 3k more for fuel... When we refused and had a great fight with the travel agent and yatra.. We got our money back.. The mental trauma we went through while travelling can't be compensated.. Yatra is a fraud and cheap travel agency... Never will i ever recommend yatra or ever will i travel... I recommend not to choose yatra.. I need a refund..