[Resolved] Yatra Online / Yatratrip.in — yatra not refunded money | |||||
Booking ref# :[protected]. It's an air india flight from kolkata to banaglore. As it is more than 2 hours delayed flight so i contacted air india and they said that they have refunded full amount to yatra. And also air indai mentioned comments about the full refund on line#10 and 11 But when i contacted yatra, they are saying that no comments are mentioned and when i asked them to read out line 10 and 11 they are blabbering and behaved very rudely with me. Manoj is the guy from call center. I know yatra is doing fraud with me and wont get any refund. And i also know management is worst so there cc guy is also worst. Was this information helpful? | |||||
Feb 25, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 19, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We would like to inform you that we have checked the details and found that no remarks has been updated under your PNR regarding the full refund, As checked the refund can be processed as per the No show policy. If you have any supporting documents stating that your PNR is cancelled with full refund. Kindly share us the same on [protected]@yatra.com, so that we can validate the same with airline and assist you accordingly. Regards, Yatra Care | |||||
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