Yatra Online / Yatratrip.in — Yatra says refund processed but money not received

I cancelled a SpiceJet flight I had booked with Yatra with reference number[protected]. On 15th April 2021, Yatra sent me an email saying the refund has been processed and I should receive the refund of Rs.9511 in my bank account in 2-7 days. It has been a week since then and I inquired with the bank, and they have processed no deposits from Yatra. I want to receive my money asap.
Was this information helpful?
No (0)
Yes (0)
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, Greetings from Yatra.com! We regret the inconvenience caused. We would request you to kindly share your Yatra booking reference number and registered email id to enable us to assist you. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2577
    Pending
    347
    Resolved
    1923
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information