[Resolved] Yatra Online / Yatratrip.in — booking id[protected] of rs_1557.82 transaction failed but amount not refunded | |
Booking id[protected] was not successful and transaction was failed of amt 1557.82 but not refunded yet. Actully i was booking train ticket from allahabad to koderma my amazon pay balance debited twice (2times) 1557.82, 1557.82total amt debited 3115.64. Only 1 amt of rs 1557.82 for booking id[protected] was refunded. Still 1557.82 for booking i'd _[protected] not refunded. Please solve and refund the amt or give confirm ticket no in case of non refunding as soon as possible. Anupam kamal [protected] [protected]@rediffmail.com Was this information helpful? | |
Aug 21, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jul 21, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Anupam, Greeting from Yatra.com! We regret the inconvenience you faced. As checked refund of INR 1557.82 *2 has been processed from our end in your same mode of payment ( Amazon Pay ) on 21st July 2019. It will reflect in the same account within 2 to 3 working days. We would request you to kindly make a new booking choosing a different mode of payment ( Netbanking or Credit - Debit Card ). Thanks, Yatra Care | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Booking ref of failed transaction[protected]
[protected]
Anupam Kamal
Mob no-[protected]
[protected]@rediffmail.com
Please solve the problem and refund the amt.