Yatra Online / Yatratrip.in — complaint about full money refund from yatra

 
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Vpo Sunaria Kalan, Rohtak, Haryana, Rohtak, Rohtak District, Haryana, India
 samunder xxx on Apr 18, 2019
Samunder Budhwar on 25 march 2019, I was Complaint to Yatra company about my whole refund.
I have not received any amount from the yatra.com ticket bearing reference no.[YT35249543] booked on 24th FEBRUARY from DELHI to NADI via SINGAPORE round trip for 1. Jet airways has given necessary comments to yatra regarding full refund but I have not taken any refund from yatra I called many times to customer care number but they told me that my refund will be credited in my account till 17th April. But didn't receive money, I called again and then they tell me your money will be credited in your account 24th April. I am contemplating legal actions against this hairchhmaint,

complaint about full money refund from yatra
complaint about full money refund from yatra
complaint about full money refund from yatra

Complaint Status


[Apr 19, 2019] Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Yatra Online / YatraTrip.in Customer Care's response, Apr 20, 2019
Dear SAMUNDER,

Greetings from Yatra.com!

This is with regards to your flight booking under Yatra reference number YT35249543, regarding refund.

We would like to inform you that we have received your query and same has been forwarded to our concern team to check the status of refund with Airline. Kindly wait for 7-10 working days to get the update from Airline. Request your patience in the interim.

Best Regards,
Yatra Care
Verified Support
Yatra Online / YatraTrip.in Customer Care's response, Apr 26, 2019
Dear Samunder,

Greetings from Yatra.com!

This is with regards to your flight booking under Yatra reference number YT35249543, regarding refund.

We would like to inform you that the refund of INR 58975.00 has been processed on 25 Apr, 2019 from our end. Please note if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Regards,
Yatra Care
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    Yatra Online / Yatratrip.in - complaint about full money refund from yatra