[Resolved] Yatra Online / Yatratrip.in — refund of air ticket | |||
Sir/madam On 3/6/2018 i have booked an air ticket through yatra app from delhi to dimapur with reference work successful payment through airtel money againt reference no.[protected], transaction id.[protected] amounting to rs.6777/-. It is submitted that the payment has been debited from my airtel money account and didn't credited in yatra and not booked ticket. Thereof your goodself is requsted to please credit my amount rs.6777/- through my account. Regards Tahir khurshid Email id [protected]@gmail.com [protected] Was this information helpful? | |||
Jul 8, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Mr Khurshid, Greetings from Yatra.com! Kindly allow us some time to check the payment status, we will share the update with you. Regards, Yatra Care Verified Support Jun 07, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Tahir, Sure, we have requested team to process refund, will update as soon as this is closed. Regards, Yatra Care | |||
 3 Comments | |||
Comments
Sir/madam
Airtel money againt reference no.[protected], Transaction Id.[protected] amounting to Rs.6777/-. It is submitted that the payment has been debited from my airtel money account.
Thereof your goodself is requsted to please credit my amount Rs.6777/- through my account.
regards
Tahir Khurshid
email id [protected]@gmail.com
[protected]
Airtel money againt reference no.[protected], Transaction Id.[protected] amounting to Rs.6777/-. It is submitted that the payment has been debited from my airtel money account.
Thereof your goodself is requsted to please credit my amount Rs.6777/- through my account.
regards
Tahir Khurshid
email id [protected]@gmail.com
[protected]
Yatra Online / YatraTrip.in Customer Care's response, Jun 19, 2018
Verified Support
Dear Mr. Khurshid,
We regret for the inconvenience caused to you!
As discussed, we are getting this checked with the concern team. Request your patience in the interim.
Best Regards, Yatra Care
We regret for the inconvenience caused to you!
As discussed, we are getting this checked with the concern team. Request your patience in the interim.
Best Regards, Yatra Care
please update transaction id and reference no. to whome funds transfer through Airtel money account for further enquire the mate matter with Airtel money
regards Tahir Khurshid
[protected]
[protected]@gmail.com
regards Tahir Khurshid
[protected]
[protected]@gmail.com
Yatra Online / YatraTrip.in Customer Care's response, Jun 21, 2018
Verified Support
Dear Tahir,
We have checked once again with the team, and found that we have processed the refund on your Airtel money under the transaction id 768485553. We request you kindly contact with them, if they denied so please share your Airtel money statement at forums@yatra.com for us to assist you.
Regards
Yatra Care.
We have checked once again with the team, and found that we have processed the refund on your Airtel money under the transaction id 768485553. We request you kindly contact with them, if they denied so please share your Airtel money statement at forums@yatra.com for us to assist you.
Regards
Yatra Care.
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Greeting from Yatra.com!
We regret the inconvenience caused to you, As per our records refund of INR 6777.00 was processed from our end on 7th June in your Airtel wallet. Request to kindly check. In case Airtel wallet deny to received the refund, Request to kindly share your wallet transaction details at forums@yatra.com and we will take it further.
Thanks
Yatra Care