[Resolved]  Yatra Online / Yatratrip.in — worst service with alot of lies

Address:

110021

Hi All,

I would strongly advise to avoid using this India based travel company www.yatra.com to book any holiday packages after seeing the travel agent (Manish Chaudhary/komal) promises and in later you land up changing the hotels /private vehicles as per your desire but listen I am paying huge money so this should be driven as per my desire not yours;otherwise you should not give any such promises if you can't delver it.

Also while taking money you guys promised something and then when it comes for delivery then it altogether different.

YOU guys made a lot false promises like below -

1. HOTEL GOT CHANGED without prior information.

2. Private vehicle was to be used Innova/Xylo, but now when someone from your team is going thru the policy then she also stated Indigo. Could you please tell why this was not brought at the first stage.

3. ecash was promised, but not yet delivered.

I have got no choice but I know, how to put this across in all the platforms but for me this package came as a biggest surprise but I would defintely would like to spread it acorss.

I am not happy since the begining of my journey. you guys have been non-cooperative and unprofessional.

I wuld avoid using this travel company + will sensitise the same to other people; in case you are looking forward to resolve this matter then you are welcome.

Regards,
Gagan
+91 [protected]