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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
At the onset please accept our sincere apologies for the inconvenience caused. This is definitely not the kind of service that we intend to provide our valuable customers. Our customer experience team tried contacting but was unable to reach you. Due to technical error, the tickets could not get confirmed. We have processed the full refund of INR 3831 on 23rd Jan under booking reference n o# YT 12161958. An email was also sent on your email address on 24th Jan.
Since the transaction was done through Debit Card, it generally takes 7 to 10 working days for the amount to reflect in your account. Hence, you are requested to wait till that time and cross check the status of refund from the concerned bank after the completion of this period. We hope this helps resolve you concern.
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Best Regards
Yatra Care