[Resolved] Yatra.com — refund amount | |
Hello sir, I have booked a flight using my registered email id: [protected]@gmail.com and completed the payment process using gpay. But after the payment is completed i did not recieve any ticket confirmation mail to the registered email id and also it is not reflected in my bookings as well. After 1 hour i recieve an email stating my refund for amount rs 8858 has been initiated and will be completed with 2-7 working days. Was this information helpful? | |
Sep 24, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 18, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear John, Greeting from Yatra.com! We regret the inconvenience you faced. As checked booking was not confirmed from airline end hence full refund of INR 8858.00 was processed from our end in your same mode of payment. We would request you to kindly make a new booking and refund will be credited within the shared timeline. Regards Yatra Care | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2577
Pending
347
Resolved
1923
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment